Haverhill Water: Quality, Source & Supplier

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If you just moved home and have some Haverhill water questions, you will be able to find out who handles the Haverhill water supply as well as wastewater services in the information below. Additionally, we will cover how water hardness will affect your home, and what you can do to combat it.

Haverhill Water Supplier

Haverhill water is supplied by one water company, Anglian Water. Here are the main Haverhill water supplier contact details:

Haverhill Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Haverhill sewerage and wastewater is also handled by Anglian Water.

Haverhill Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Half of the water that Anglian Water provides to your home comes from groundwater sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The water from all sources goes through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Haverhill

There are two primary forms of rates in the UK, unmetered, and metered. You can find out if your Haverhill water rates are metered or not by taking a look at your water bill. Homes that have metered rates will have a water meter number listed on them. Alternately the account number may also start with MC for metered customers, or UC for unmetered customers.

If you aren't able to check a bill, you try to find a meter by searching around your home. A water meter would usually be located either next to the water stop tap (in the kitchen or garage), or it could also be in the garden (look for a small box set into the ground).

If you have a water meter, this means that your supplier will bill you according to the exact usage of your property. For your supplier to know what to bill you for, you should provide them with regular meter readings. Not doing so could risk inaccurate or estimated bills.

Homes that are not metered will have the rateable value of the home instead. This value was based on factors such as the size of the property, the area in which it is situated and the availability of local services to create an estimated consumption value. This value is then taken and applied to your bills.

If you think that being billed according to your exact usage will be more beneficial for you, take a read through our water meter guide to learn more about their pros, cons, and how you can get one installed.

The average water rates Haverhill water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.

Are you interested in learning more about your rates or lowering your spending? Then check out our water ratesguide to find out how you can take back control of your bills and what options you have available.

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Haverhill Water Hardness

Haverhill water hardness is rated as hard water. Water hardness depends on the volume of minerals present in your water. The higher the mineral value of minerals such as magnesium or calcium, the harder the water will be. Water hardness can vary throughout the year and from region to region due to the different sources that providers use for their water supply.

Haverhill's hard water rating means that your water will be more inclined to cause scaling in kettles, sinks, dishwashers and toilets, and your water will be less effective at tasks like cleaning clothes. Here are a few ways to mitigate hard water furring or scaling in Haverhill.

  1. Kettles - Do not overfill your kettle with water, using only as much water as you need. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  2. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  4. Clothing - Where possible, powder-based detergents should be avoided due to them being less effective at resisting water hardness and minerals, which would mean that your water is less effective at its task. Using liquid-based detergents, particularly those focused on softening clothes and water would be much more beneficial. Additionally, you should occasionally clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.

Can you drink the water in Haverhill?

Yes! You can rest assured that Haverhill water meets high standards making it safe to drink, and it is not necessary to boil or filter Haverhill water to make it potable. The UK Drinking Water Inspectorate has scored Haverhill water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink without having to amend it in any way.

If you notice a change in taste or smell of Haverhill Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. The volume of chlorine in the water system is closely monitored at all times, but can influence waters flavour.
  2. Seasonal changes in water characteristics can infuse Haverhill Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. If your property has had a pipe replacement or repair, this introduction of new materials could influence your waters scent.

If you are concerned about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Haverhill Water Problems

Water problems can come in various forms, stretching from burst water mains to flooding, or even failure of supply. It is important that you know what steps you need to take and the resources you have at your disposal to get your home back on track.

If you notice flooding or a water leak outside your Haverhill property, you need to do one of the following:

  1. If you are out and about, call or tweet at Anglian Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Water website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.

Haverhill No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water outage impacting Haverhill.

  1. Check the "Contact Us" or "Report an issue" section of the Anglian Waters website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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