Ipswich Water: Supply Info and Contact Details

Ipswitch floating in hands under a running water tap

If you just moved and have some Ipswich water questions, you will be able to find out who handles the Ipswich water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Ipswich water hardness so that you can enjoy quality tap water in your home.


Ipswich Water Supplier

Ipswich Water is supplied by one water company, Anglian Water. Here are the main Ipswich water supplier contact details:

Ipswich Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am - 8pm, Sat 8am-4pm, Sun 10am-4pm, Bank holidays 10am - 4pm

Ipswich sewerage and wastewater is also handled by Anglian Water.

Ipswich Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Ipswich

Whether your home has a water meter or not will dictate your water rates in Ipswich. You can easily find out if your Ipswich water rates are metered or not by looking at your water bill. Homes with metered Ipswich water rates will have a meter number listed on their water bills.

Homes that are not metered won't have this, but instead they will have the rateable value of the home. The rateable value part of your Ipswich water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property and plot, the area and the general condition and availability of local services

The average water rates Ipswich water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

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Ipswich Water Hardness

Ipswich water hardness is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Anglian Water Water's supply area, Ipswich picks up minerals, such as magnesium or calcium, on the way to your tap.

Ipswich's water hardness rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Ipswich:

  1. Baths, sinks and toilets: Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles: Do not overfill your kettle with water in general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
  3. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Ipswich?

Yes! You can drink the water in Ipswich without worry. You can rest assured that Ipswich water meets high standards making it safe to drink, and it is not necessary to boil or filter Ipswich water to make it potable. The UK Drinking Water Inspectorate has scored Ipswich water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink without having to amend it in any way.

If you notice a change in taste or smell of Ipswich Water this may be due to one of the following reasons:

  1. Chlorination a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Ipswich Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water Water, who will provide further assistance.

Ipswich Water Problems

Ipswich water problems can include anything from flooding, burst water main or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Ipswich property, you need to do one of the following:

  1. If you are out and about, call or tweet at Anglian Water Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Waters website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.

Ipswich No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water water outage impacting Ipswich.

  1. Check the "Contact Us" or "Report an issue" section of the Anglian Waters website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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