Rayleigh Water: Company, Prices, Contact, Water hardness - Selectra

Water flowing from an open tap next to Rayleigh

If you have just recently moved and you're not 100% sure how water works in Rayleigh, you will be able to find who takes care of the Rayleigh water supply as well as wastewater services in the water information below. Furthermore, we have some helpful tips on how to deal with Rayleigh water hardness so that you can enjoy quality tap water in your home.


Rayleigh Water Supplier

Rayleigh Water is supplied by one water company, Essex & Suffolk Water. Here are the contact details for your Rayleigh water supplier:

Rayleigh Water Supply Contact
Water Company Phone Number Opening Times
Essex & Suffolk Water 0345 782 0111 8am to 7pm Monday to Friday, 8am to 1pm on Saturdays

Rayleigh sewerage and wastewater is handled by a different company, Anglian Water. Here are Rayleigh sewerage and wastewater contact details:

Rayleigh Wastewater Contact
Water Company Phone Number Opening Times
Anglian Water 03457 145 145 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Water Rates Rayleigh

The rates you pay for your water depend on whether your home has a water meter or not. You can find out very easily whether your Rayleigh water rates are metered or not by looking at a water bill you may have somewhere in the property. Homes with metered Rayleigh water rates will have a meter number listed on one of your water bills.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If your property does not have a water meter, you will have the rateable value of the home instead. The rateable value part of your Rayleigh water rates will have been determined by the Rayleigh local council back in the 1990s and will probably remain the same.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Rayleigh residents are being charged result in an average water bill of around 419 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

Rayleigh Water Hardness

Rayleigh water's medium rating means that the hard water in your home contains fewer than 200ppm of hard water minerals like calcium and magnesium which contribute to hard water. These minerals will also affect the taste of your water and lead to some limescale build-up.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Washing - from laundry to dishes and even yourself, moderately hard water is less effective at cleaning and reacts differently to softened water. It may even cause dry or irritated skin and lead to damaged hair.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.]

Can you drink the water in Rayleigh?

Yes! it's perfectly safe to drink the water in Rayleigh. No need to panic! even though the water hardness may suggest differently, Rayleigh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Rayleigh water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. There is no need to boil or filter your Rayleigh water to make it drinkable.

If you notice a change in taste or smell of Rayleigh water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Rayleigh water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water.

Rayleigh Water Problems

Rayleigh water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Rayleigh property, you need to do one of the following:

  1. If you are out and about, call or tweet Anglian Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Anglian Water and fill out the online form.

Rayleigh No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Anglian Water outage impacting Rayleigh.

  1. Check the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is not closed
  4. If you have no water is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing or heating system and not the water company

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

Rayleigh Water Discolouration

If the water in your home is discoloured, the issue might be a Anglian Water issue impacting Rayleigh.

  1. Changes to the colour of the water in Rayleigh may happen after a burst pipe has been repaired
  2. Or, Anglian Water could have been carrying out upgrade work on the pipes in Rayleigh
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Anglian Water for assistance.

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