Rochford Water: Hardness, Problems & Info

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Looking to find out more about your Rochford water supply or have recently moved home? Then this is the guide for you! In this guide, we will cover who your Rochford water and wastewater suppliers are, what your areas water hardness will mean for you, and what to do if you encounter water problems.

Rochford Water Supplier

Rochford water is supplied by one water company, Essex & Suffolk Water. Here are the main Rochford water supplier contact details:

Rochford Water Supply Contact
Water Company Phone Number Opening Times
Essex & Suffolk Water 0345 782 0111 Mon-Fri 8am-7pm, Sat 8am-1pm

Rochford sewerage and wastewater is handled by Anglian Water.

Rochford Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Essex & Suffolk Water come from?

Around half of Essex and Suffolk Water's supply comes from surface-water sources such as rivers. The remainder comes from boreholes that access aquifers in the East London area.

Water Rates Rochford

Residential properties generally have two forms of rates - metered, and unmetered. Homes that have metered Rochford water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Rochford residents are being charged result in an average water bill of around £419 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

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Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

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Rochford Water Hardness

Water hardness is essentially a measurement of the value of dissolved minerals present in your water. The higher the mineral value is, the harder the water rating will be, and which will lessen its general effectiveness. Though water enters the water cycle as rain, which is quite soft, it will pick up minerals of varying volume as it filters through rocks and rivers.

The good news, is that Rochford water hardness is rated as medium. This means that you should not see strong limescale build-ups or the deterioration of appliances. It may, however, be beneficial to purchase products that focus on water softening properties to further minimize this risk, and to use an acidic sanitiser on areas that are usually prone to limescale, such as taps and sinks.

Can you drink the water in Rochford?

Yes! You can drink the water in Rochford. You can rest assured that Rochford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Rochford water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Rochford water to make it potable.

If you notice a change in taste or smell of Rochford Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to eliminate any potentially harmful bacteria within the system.
  2. Seasonal changes in water characteristics can infuse Rochford's water with an earthy smell or taste.
  3. Plumbing such as pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Essex & Suffolk Water, who will provide further assistance.

Rochford Water Problems

Rochford water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Rochford property, you need to do one of the following:

  1. If you are out and about, you can reach out to your supplies on social media via Twitter, Facebook or Instagram, or call Essex & Suffolk Water or Anglian Water for wastewater.
  2. If you are near a computer, go to the "Help" section of Essex & Suffolk Water to use their troubleshooting guide, give them a call, or request a callback.

Rochford No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Essex & Suffolk Water outage impacting Rochford.

  1. Check the "Get in Touch" sections of the Essex & Suffolk Water website for any information explaining why you have no water, and when service is predicted to resume.
  2. Ask your neighbours whether they have the same issue as you. If they don't, then the problem may be your homes plumbing, and contacting a plumber may be necessary.
  3. Check that your stop tap is open. This needs to be turned to the open position to allow water to flow.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Essex & Suffolk Water for assistance.

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