Southend-on-Sea Water: Contact, Rates, Water Hardness Info - Selectra

Southend-on-Sea flowing away from a tap on the left

If you just moved and have some Southend-on-Sea water questions, you will be able to find out who handles the Southend-on-Sea's water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Southend-on-Sea's water hardness so that you can enjoy quality tap water in your home.


Southend-on-Sea Water Supplier

Southend-on-Sea Water's is supplied by one water company, Essex & Suffolk Water. Here are the main Southend-on-Sea water supplier contact details:

Southend-on-Sea Water Supply Contact
Water Company Phone Number Opening Times
Essex & Suffolk Water 0345 782 0111 Mon-Fri 8am-7pm, Sat 8am-1pm

Southend-on-Sea's sewerage and wastewater is handled by Anglian Water.

Southend-on-Sea Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Southend-on-Sea

Water rates in Southend-on-Sea depend on whether your home has a water meter or not. You should be able to easily find out whether your Southend-on-Sea rates are metered by looking at your water bill. Homes with metered Southend-on-Sea water rates will have a meter number listed on their water bills.

Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Southend-on-Sea water rates will have been determined by the local council in the 90s and most likely will not have changed since.

The average water rates Southend-on-Sea water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

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Southend-on-Sea Water Hardness

Southend-on-Sea's water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Essex & Suffolk Water's supply area, Southend-on-Sea picks up minerals, such as magnesium or calcium, on the way to your tap.

Southend-on-Sea water hardness rating means that the medium hardness of the water in your home may lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Southend-on-Sea.

  1. Baths, sinks and toilets: Use an acidic sanitiser regularly (available in most local shops) to clean susceptible surfaces in order to clear limescale deposits
  2. Kettles: Do not overfill your kettle with water in general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
  3. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.]

Can you drink the water in Southend-on-Sea?

Yes! You can drink the water in Southend-on-Sea. You can rest assured that Southend-on-Sea's water meets high standards making it safe to drink without the necessity of boiling or filtering the water to make it potable. The UK Drinking Water Inspectorate has scored Southend-on-Sea water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink.

If you notice a change in taste or smell of Southend-on-Sea Water this may be due to one of the following reasons:

  1. Chlorination a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Southend-on-Sea Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Essex & Suffolk Water, who will provide further assistance.

Southend-on-Sea Water Problems

Southend-on-Sea water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Southend-on-Sea property, you need to do one of the following:

  1. If you are out and about, call or tweet at Essex & Suffolk Water depending on whether the issue relates to drinking water or Anglian Water for wastewater.
  2. If you are near a computer, go to the "Get in Touch" section of Essex & Suffolk Water's website and either call them or request a callback.

Southend-on-Sea No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Essex & Suffolk Water outage impacting Southend-on-Sea.

  1. Check the "Get in Touch" sections of Essex & Suffolk Water's website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Essex & Suffolk Water for assistance.

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