Stanford-le-Hope Water: Your Supplier & Quality Info
If you just moved and have some questions about your water, you will be able to find out who handles the Stanford-le-Hope water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Stanford-le-Hope water hardness so that you can enjoy quality tap water in your home.
Stanford-le-Hope Water Supplier
Stanford-le-Hope Water is supplied by one water company, Essex & Suffolk Water. Here are the main Stanford-le-Hope water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Essex & Suffolk Water | 0345 782 0111 | Mon-Fri 8am-7pm, Sat 8am-1pm |
Stanford-le-Hope sewerage and wastewater is handled by a seperate company, Anglian Water.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Anglian Water | 0345 714 5145 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Essex & Suffolk Water come from?
Around half of Essex and Suffolk Water's supply comes from surface-water sources such as rivers, much of which is imported from surrounding regions to support the relatively lower-yielding Essex rivers. The remainder comes from boreholes that access underground aquifers in the East London area.
Water Rates Stanford-le-Hope
The form of water rates that apply to homes in Stanford-le-Hope vary depending on whether they have had a water meter installed. One way to determine if your water rates are metered or not is by checking your water bill. Homes that have metered water rates will display a meter serial number, which will match one on the water meter itself.
If you don't have a bill available or have just moved in, you can also check for one by searching in your property. A water meter would usually be located at the earliest point that the water supply pipe enters your home, which would be either next to the water stop tap (usually in the garage or kitchen depending on the property type), or outside in the garden often in a box in the ground or against the wall of your house.
If your home does have a water meter, you must provide your supplier with regular meter readings, as they will bill you according to your exact usage, and without these will estimate your bill. Remember to take a meter reading as soon as you move into, and out of a home so that your supplier can open and close your accounts without any problems.
Homes that are not metered will have something called a rateable value of the home instead. The rateable value part of your Stanford-le-Hope water rates is based on factors such as the size of the property and the area in which it is situated, which is then used to calculate an estimated consumption value of your home and generate your bill.
If you are considering getting a water meter installed, take a read through our water meter guide to find out how having one will affect your rates and home.
The average water rates Stanford-le-Hope water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply. If you are interested in lowering your average spend and increasing your water usage efficiency, check out this water rates guide to learn more.
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Stanford-le-Hope Water Hardness
Stanford-le-Hope water hardness is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle and accumulates various minerals such as magnesium and calcium. The higher the mineral presence, the harder the water will be.
Stanford-le-Hope water hardness rating means that the hard water in your home will lead to scaling in appliances and around taps, and your water may be less effective at tasks such as cleaning. Here are a few ways you can mitigate hard water scaling and protect your appliances.
- Kettles: Avoid overfilling your kettle with water, using only as much water as is necessary for the current task. You should also clean your kettle by half-filling it with water and adding two tablespoons of white vinegar, leaving it for four hours to loosen scale build-up. Rinse and repeat to remove the scale.
- Clothing - Powder-based detergents should be avoided due to them being less effective at resisting water hardness and preventing soap scum. Additionally, you should occasionally clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.
- Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
- Baths, sinks and toilets: Use an acidic sanitiser regularly will help to remove and slow the accumulation of limescale.
Can you drink the water in Stanford-le-Hope?
Absolutely! You can rest assured that Stanford-le-Hope water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stanford-le-Hope water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to purchase bottled water or to boil or filter Stanford-le-Hope water to make it potable.
Occasionally you may notice a varience in the taste or smell of Stanford-le-Hope's' water. This is usually not cause for concern, and may be caused by one of the following factors:
- Chlorination is used in safe quantities to maintain the pipe network, and prevent the buildup of harmful bacterias. The volume of chlorine in the system is monitored constantly, and does not pose a risk to health.
- Seasonal changes in water characteristics can infuse Stanford-le-Hope Water with an earthy smell or taste.
- Plumbing repairs or pipe replacements can contribute to the taste of your household water, with the new material passing on metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Essex & Suffolk Water, who will provide further assistance.
Stanford-le-Hope Water Problems
Stanford-le-Hope water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Stanford-le-Hope property, you need to do one of the following:
- If you are out and about, call or tweet at Essex & Suffolk Water or Anglian Water depending on whether the issue relates to drinking water or wastewater.
- If you are near a computer, go to the "Get in Touch" section of the Essex & Suffolk Water or Anglian Water websites and either call them or request a callback.
Stanford-le-Hope No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Essex & Suffolk Water outage impacting Stanford-le-Hope.
- Check the "Get in Touch" sections of the Essex & Suffolk Water website for any information explaining why you have no water.
- Check that your stop tap is open.
- Ask your neighbours whether they have the same issue as you.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Essex & Suffolk Water for assistance.