Taverham Water: Moving Home & Suppliers

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Do you need to find out more about your Taverham water supply, or have recently moved to the area? In this quick guide, we will cover all of the basic information you need to get started, from who handles the Taverham water supply and wastewater services, to how your towns water quality weighs up, and if you need to worry about its water hardness rating.

Taverham Water Supplier

The water of Taverham is supplied by a one water company, Anglian Water. Here are the main Taverham water supplier contact details:

Taverham Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Taverham sewerage and wastewater is also handled by Anglian Water.

Taverham Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Roughly half of the water in the Anglian Water coverage area comes from surface-water sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The source of your water may vary throughout the year as water levels ebb and flow, but it will always go through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Taverham

Residential properties in the UK have two forms of rates - metered, and unmetered. Homes that have metered Taverham water rates will have a meter number on their water bills. Alternately if the account number on the bill starts with MC, this means metered customers and UC for unmetered customers (though not all suppliers use this format).

If you don't have a water bill, you can look around your home for a water meter. This should be either next to the water stop tap in the garage or kitchen, or in the garden in a small box in the ground.

If your home is equipped with a water meter this means that your supplier will bill you according to your exact usage, and so it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately billing you.

Homes that don't have a water meter will have the rateable value or unmetered rates. The rateable value uses several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Taverham residents are being charged result in an average water bill of around £341 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and if it might be worthwhile changing the type of rates you have.

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Taverham Water Hardness

Taverham's water hardness is rated as very hard water. This means that your water contains very high concentrations of dissolved minerals. This means that your water will cause limescale accumulation on surfaces such as taps and sinks, and will be generally less efficient than households that have soft water. Here are a few tips on what you can do to counter water hardness:

  1. Kettles - Avoid overfilling your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  2. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  3. Baths, sinks and toilets - Clean these areas with an acidic sanitizer to remove build-ups.
  4. Clothing - Liquid detergents should be used rather than powder detergents. Clean your washing machine by adding baking soda and white vinegar directly into the drum, and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards.

Can you drink the water in Taverham?

Yes! you can drink the water in Taverham. You can rest assured that Taverham water meets high standards making it safe to drink, and has been rated at 99.98% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to boil or filter Taverham water to make it potable.

Mild changes in taste or smell of Taverham are usually not cause for concern, such as in the following instances:

  1. Chlorination a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Taverham Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Taverham Water Problems

Taverham water problems can include anything from burst water mains or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Taverham property, you need to do one of the following:

  1. If you are near a computer, go to the "report a leak" section of the Anglian Water website and fill out the online form.
  2. If you aren't at home, call or send Anglian Water a message on social media (Twitter, Facebook & Instagram).

Taverham No Water

If you have no water in your home, it is important to work out if the issue is caused by your home plumbing or if it is an Anglian Water outage impacting the area.

  1. Ask your neighbours whether they have the same issue as you. If they aren't, then the problem will most likely be due to your homes plumbing, and you may need to contact a plumber.
  2. Check the "Contact Us" sections of the Anglian Water website for any information explaining why you have no water and when you can expect your water service to resume.
  3. Is your stop tap is open? If this is open but no water is flowing to your taps, then the issue will be related to your supplier.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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