Wickford Water: Bills, Your Supplier & Contact Info

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Wickford flowing on water away from a water tap

Do you have some Wickford water questions or have recently moved home? In this guide, you will be able to find out who handles the Wickford water supply as well as wastewater services. Additionally, we have tips on what to do if you encounter a supply problem, and how to deal with Wickford water hardness so that you can enjoy quality tap water in your home.

Wickford Water Supplier

Wickford water is supplied by one water company, Essex & Suffolk Water. Here are the main Wickford water supplier contact details:

Wickford Water Supply Contact
Water Company Phone Number Opening Times
Essex & Suffolk Water 0345 782 0111 Mon-Fri 8am-7pm, Sat 8am-1pm

Wickford sewerage and wastewater is handled by Anglian Water.

Wickford Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Essex & Suffolk Water come from?

Around half of Essex and Suffolk Water's supply comes from surface water sources such as rivers and streams. The remainder comes from boreholes and aquifers in the East London area. The water supplied to your home will always go through a detailed testing process to make sure that it is of high quality, and has been purged of any potential contaminants or harmful attributes.

Water Rates Wickford

Water rates in Wickford homes vary depending on whether they have water meters or not. You can find out whether your Wickford water rates are metered by looking at your water bill. Homes with metered Wickford water rates will have a meter number listed on their water bills. If you do not have a water bill available or have recently moved in, locating a water meter within your property would also indicate that your property is billed via metered rates. The water meter is usually located either outside in the garden, or next to the water stop tap

If you would like to learn more about water meters and how they may benefit you, take a read through this great water meter guide to learn more.

Homes that are not metered won't, but they will have the rateable value of the home instead of this. The rateable value part of your Wickford water rates will have been determined by the local council in the 90s and most likely will not have changed since.

The average water rates Wickford water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs. Check out our water rates guide to learn ways on how to reduce your yearly water bill.

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Wickford Water Hardness

Wickford water hardness is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle and vary depending on its source. Due to the way water filters through rocks in Essex & Suffolk Water's supply area, Wickford picks up minerals, such as magnesium or calcium, on the way to your tap.

Though having hard water does not affect its drinking quality, it does mean that the water in your Wickford home is likely to lead to scaling in kettles, sinks, dishwashers and toilets. Here are a few things you can do to help combat hard water furring or scaling in your home:

  1. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
  2. Baths, sinks and toilets: Use an acidic sanitiser regularly to clean surfaces that are susceptible to limescale deposit build-up.
  3. Kettles: Do not overfill your kettle. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.

Can you drink the water in Wickford?

Yes! Wickford has been given a water quality score of 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. This means that your water is of very high-quality standards, and is safe to drink without having to further boil or filter it.

If you notice a change in taste or smell of Wickford Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This is a method of minimizing bacterial build-up and is closely monitored at all times.
  2. Seasonal changes in water characteristics can infuse Wickford Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. If your home has recently undergone repairs to the pipes that provide your drinking water, this could change the flavour of your water due to the new pipes being newer or of a different material.

If you are worried or have questions about your water's taste, smell or appearance, you should not hesitate to contact Essex & Suffolk Water, who will provide further assistance.

Wickford Water Problems

The types of problems that could occur in your Wickford home are numerous, flooding or burst water mains to even having no water in your home. This is why it is important to familiarize yourself with the ways to recognize a problem, check if it is a home plumbing or supplier issue, and how you can get in touch with your supplier.

If you notice a water leak or flooding outside your Wickford property, you need to do one of the following:

  1. If you are out and about, call or tweet at Essex & Suffolk Water or Anglian Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "Get in Touch" section of Essex & Suffolk Water or the "Report an issue" section of the Anglian Water website.

Wickford No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Essex & Suffolk Water outage impacting Wickford.

  1. Check the "Get in Touch" sections of the Essex & Suffolk Water website for any information explaining why you have no water.
  2. If possible, ask your neighbours if they are experiencing the same issue as you. If they are having a similar problem, then it is probable that there is a fault with your water supply, and you should contact Essex and Suffolk Water.
  3. Check that your stop tap is open. If this is in the closed position, it would prevent the flow of water to your tap, and so turning it to the open position should allow the water to resume flowing.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Essex & Suffolk Water for assistance.

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