Wymondham Water: Quality, Problems & Supplier

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Need to find out more about Wymondham water or have just moved home? This guide will provide you with all of the information you need to get started; from who your water and wastewater suppliers are, to your water's quality, and what you should do if you encounter a problem with your water.

Wymondham Water Supplier

The water of Wymondham is supplied by a one water company, Anglian Water. Here are the main Wymondham water supplier contact details:

Wymondham Water Supply Contact
Water Company Phone Number Opening Times
Anglian Water 0345 791 9155 Mon-Fri 8am-8pm, Sat 8am-4pm, Sun 10am-4pm

Wymondham sewerage and wastewater is also handled by Anglian Water.

Wymondham Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Anglian Water 0345 714 5145 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Anglian Water's water come from?

Roughly half of the water in the Anglian Water coverage area comes from surface-water sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. The source of your water may vary throughout the year as water levels ebb and flow, but it will always go through a thorough filtering and cleansing process to ensure its safety before reaching your home.

Water Rates Wymondham

Homes come with one of two types of rates: metered or unmetered. If you have metered rates, your water bill should display a meter number, or the account number may start with MC for Metered Customer. If it instead starts with UC, this means Unmetered Customer.

Don't have a water bill? Don't worry, you may be able to find a water meter by searching around your property. You should check for this either in your kitchen, or garage (often next to the water stop tap). If you have a home with a garden, this may instead be in a small box in the ground outside. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you. Without these, your bill may be higher than necessary, as your supplier will have to estimate your usage.

Homes that are not metered will have a rateable value instead. This is based on several factors, such as property size and the availability of local services. This data is then used to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Wymondham residents are being charged result in an average water bill of around £341 per year. This amount combines both water supply and sewerage costs.

If you are looking for more details about your meter rates or water meters, then these water rates and water meter guides will help you learn more about the fundamentals, and help you with any relevant decision making.

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Wymondham Water Hardness

Wymondham's water hardness is rated as very hard. While rainwater itself is relatively soft, water hardness changes as it progresses through the water cycle and picks up minerals such as calcium and magnesium.

Wymondham's water hardness rating means that the water in your home is quite likely to lead to scaling in kettles, sinks, dishwashers and toilets. It is recommended to take action to limit the effects, such as by doing the following:

  1. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
  2. Baths, sinks and toilets - Use an acidic sanitiser to clean susceptible surfaces in order to clear limescale deposits.
  3. Kettles - Avoid overfilling your kettle. Clean your kettle by half-filling it with water and adding two tablespoons of white vinegar, leaving it for four hours to loosen scale build-up. Rinse and repeat as necessary to remove scale.
  4. Clothing - Powder-based detergents should be avoided. Liquid-based detergents, particularly those focused on softening clothes and water would be much more beneficial. Clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash, and wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.

Is the water in Wymondham drinkable?

Yes! you can drink the water in Wymondham. You can rest assured that Wymondham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Wymondham water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Wymondham water to make it potable.

If you notice a change in taste or smell of Wymondham water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network, but can leave a mild clorinated taste in your water.
  2. Plumbing can change the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water characteristics and mineral values can give water an earthy smell or taste.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

Wymondham Water Problems

Wymondham water problems can include anything from burst water mains or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Wymondham property, you need to do one of the following:

  1. If you are out and about, you can reach out to your supplier on social media via Twitter, Facebook or Instagram, or call them.
  2. If you are near a computer, go to the "Help" section of the Anglian Water website to use their troubleshooting guide, or request a callback.

Wymondham No Water

Having no water in your home could relate to either an internal plumbing issue within your home, or it could be an Anglian Water outage. Here is what you can do to determine which it may be, and what your next steps are.

  1. Check the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water, and when you can expect your supply to resume.
  2. Ask your neighbours whether they have the same issue as you. If they don't, then you may need a plumber, as the issue is unlikely to be caused by Anglian Water
  3. Check that your stop tap is open. This would need to be in the open position to allow for water to flow.
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

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