Bedlington Water: Moving, Supplier & Rates

Are you interested in finding out more about your water supply, or have just moved to Bedlington? Then this is the perfect guide for you. In the information below we will discuss who your water and wastewater services are provided by, along with covering other handy details such as how water hardness will affect you, and what you can do to troubleshoot water problems.


Bedlington Water Supplier

Bedlington water is supplied by one water company, Northumbrian Water. Here are the main Bedlington water supplier contact details:

Bedlington Water Supply Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 733 5566 Mon-Fri 8am-7pm, Sat 8am-1pm

Bedlington sewerage and wastewater is also handled by Northumbrian Water.

Bedlington Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 717 1100 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Northumbrian Water come from?

Northumbrian Water gains 95% of its supply from surface water sources such as reservoirs and rivers, while the remaining 5% comes from underground aquifers and boreholes. The water from all of these sources goes through an extensive purification and cleansing process to ensure that it is of good quality when it reaches your home.

Water Rates Bedlington

The type of water rates that apply to your Bedlington home will vary depending on you have a water meter or not. The simplest way to find out which applies to you is by taking a look at a water bill. Homes that have metered water rates will display a meter number, or the account number will start with UC for unmetered customers or MC for metered customers.

Alternately if you don't have a bill available, you can check around your home to see if you can find a water meter. These would be located either in a small box in the ground in your garden or the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If you have a water meter, it is very important that you give your water provider regular water meter readings. Your provider will bill you according to your exact usage, and so failing to provide this data could mean that they will give you higher estimated bills. Submitting a meter reading is very simple, and can be done either via their website, your account, by giving them a call, or via their app.

Homes that are not metered won't have metered rates, but they will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Bedlington water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

If you are interested in learning more about water meters or water rates, then our water meter and water rates guides will help you to get started.

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Bedlington Water Hardness

Bedlington water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in United Utilities's supply area, Bedlington water picks up minerals, such as magnesium or calcium, on the way to your tap. Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Bedlington?

Yes! You can drink the water in Bedlington. The UK Drinking Water Inspectorate has scored Bedlington's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Bedlington's water to make it potable.

If you notice a change in taste or smell of Bedlington's water this may be due to one of the following reasons:

  1. Chlorination helps to keep the pipe network clean, but can subtly influence your waters taste occasionally.
  2. Seasonal changes in water characteristics can infuse Bedlington's water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. Repairs on water pipes or taps for example can contribute to changes in your waters attributes.

If would like to find out more about your water supply or believe that it may no longer be safe to consume, you should not hesitate to contact Northumbrian Water, who will provide further assistance.

Bedlington Water Problems

Bedlington water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Bedlington property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Northumbrian Water website and either call them or request a callback.
  2. If you are out and about, call or message Northumbrian Water on social media (Twitter, Instagram, Facebook).

Bedlington No Water

If you have no water in your home, it is important to work out if the issue is caused by your home plumbing or if it is a Northumbrian Water outage impacting the area.

  1. Ask your neighbours whether they have the same issue as you. If they aren't, then the problem will most likely be due to the plumbing of your own home, and you may need to contact a plumber.
  2. Is your stop tap is open? If this is open but no water is flowing to your taps, then the issue will be related to your supplier.
  3. Check the "Contact Us" sections of the Northumbrian Water website for any information explaining why you have no water and when you can expect your water service to resume.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Northumbrian Water for assistance.

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