Jarrow Water: Supplier, Bills & Phone Numbers

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If you just moved or have some Jarrow water questions, you will be able to find out who handles the Jarrow water and wastewater services in the information below. Additionally, advice on what to do if you encounter water supply issues, and notes on your areas water hardness rating.


Jarrow Water Supplier

Jarrow Water is supplied by one water company, Northumbrian Water. Here are the main Jarrow water supplier contact details:

Jarrow Water Supply Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 733 5566 Mon-Fri 8am-7pm, Sat 8am-1pm

Jarrow sewerage and wastewater is also handled by Northumbrian Water.

Jarrow Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 717 1100 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Jarrow

The water rates in your Jarrow property will vary depending on if your home has a water meter. You can easily find out whether your Jarrow water rates are metered by looking at your water bill. Homes with metered water rates will have a meter number listed on their water bills which will correspond to one on the water meter. If you do not have a bill available you can also take a look around your property for a water meter, as having a water meter would suggest that your home has metered water rates. The water meter would usually be located either outside in the garden, or next to the stop tap.

Homes that are not metered won't have meter rates, but they will have the rateable value of the home instead. The rateable value part of your Jarrow water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rateable value is subject to review every 5 years and considers factors such as the property size and the availability of local services.

The average Water Rates Jarrow water residents are being charged result in an average water bill of around £390 a year. This amount combines both water supply and sewerage costs.

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Jarrow Water Hardness

Jarrow water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Northumbrian Water's supply area, Jarrow picks up minerals, such as magnesium or calcium, on the way to your tap. Having soft water means that your water will be more effective at tasks such as washing clothes or dishes, is less likely to cause limescale, and will help to lower the cost of your energy bills, in comparison with properties located in hard water areas.

Can you drink the water in Jarrow?

Yes! You can drink the water in Jarrow without worry. The UK Drinking Water Inspectorate has scored the water quality in Jarrow a fantastic 99.96% in overall mean zonal compliance. This means that your water is perfectly safe to drink, and it is not necessary to boil or filter the water in Jarrow to make it potable.

If you notice a change in taste or smell of Jarrow Water this may be due to one of the following reasons:

  1. Chlorination is a way to ensure hygiene throughout the pipe network, and is not harmful to health
  2. Seasonal changes in water characteristics can infuse Jarrow water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Northumbrian Water, who will provide further assistance.

Jarrow Water Problems

Jarrow water problems could potentially include anything from burst water mains or flooding to no water in your home. This is why you should make sure that you are familiar with what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Jarrow property, you need to do one of the following:

  1. If you are out and about, call or tweet at Northumbrian Water, specifying what the issue is and its location.
  2. If you are near a computer, go to the "Contact Us" section of the Northumbrian Water website and either call them or request a callback.

Jarrow No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Northumbrian Water outage impacting Jarrow.

  1. Check the "Contact Us" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow the water to flow to your taps.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Northumbrian Water for assistance.

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