Middlesbrough Water: Quality, Supply Info & Water Rates - Selectra

Middlesbrough floating on hands under running water

If you just moved and have some Middlesbrough water questions, you will be able to find who handles the Middlesbrough water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Middlesbrough water hardness so that you can enjoy quality tap water in your home.


Middlesbrough Water Supplier

Middlesbrough Water is supplied by one water company, Northumbrian Water. Here are the contact details for your Middlesbrough water supplier:

Middlesbrough Water Supply Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 717 1100 Mon-Fri 8am-7pm, Sat 8am-1pm

Middlesbrough sewerage and wastewater is handled by the same company, Northumbrian Water. Here are Middlesbrough sewerage and wastewater contact details:

Middlesbrough Wastewater Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 717 1100 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Middlesbrough

Water rates in Middlesbrough will depend on if your home has a water meter or not. You can find out if your Middlesbrough water rates are metered by having a look at your water bill. Homes with metered Middlesbrough water rates will have a meter number listed on their water bills.

Homes that aren't metered will not have this, but they will have the rateable value of the home instead of this. The rateable value part of your Middlesbrough water rates will have been determined by the local council in the 90s and is unlikely to have changed significantly since then.

If you've recently moved in or you don't have a bill available, you can look around your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If you would like to learn more about water meters check out Selectra's useful guide to water meters.

The average water rates Middlesbrough residents are being charged result in an average water bill of around £390 a year. This amount combines both water supply and sewerage costs.

If you want to make a saving on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help manage your water bill.

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Middlesbrough Water Hardness

Middlesbrough water hardness is rated as Soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Middlesbrough Water's supply area, Middlesbrough's water picks up minerals, such as magnesium or calcium, on the way to your tap.

Middlesbrough water's soft rating means that the soft water in your home has a lower chance of scaling in kettles, sinks, dishwashers and loos.

Can you drink the water in Middlesbrough?

Yes! You can drink the water in Middlesbrough without worry. You can rest assured that Middlesbrough water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Middlesbrough water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Middlesbrough water to make it potable.

If you notice a change in taste or smell of Middlesbrough water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Middlesbrough water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Northumbrian Water.

Middlesbrough Water Problems

Middlesbrough water problems can include anything from a burst water main or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Middlesbrough property, you need to do one of the following:

  1. If you are out and about, call or tweet Northumbrian Water
  2. If you are near a computer, go to the "Your Local Area" or "All about leaks" sectiona of Northumbrian Water and either check their map for any known issues, or call them to query further.

Middlesbrough No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Northumbrian Water outage impacting Middlesbrough.

  1. Check the "Help" section of the Northumbrian Water website find the contact number for lack of supply.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Northumbrian Water for assistance.

Middlesbrough Water Discolouration

If the water in your home is discoloured, the issue might be a Northumbrian Water issue impacting Middlesbrough.

  1. Changes to the colour of the water in Middlesbrough may happen after a burst pipe has been repaired
  2. Or, Northumbrian Water could have been carrying out upgrade work on the pipes in Middlesbrough
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear

If there is no improvement after trying this, you can contact Northumbrian Waterfor assistance.

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