Yarm-Eaglescliffe Water: Your Rates & Supplier Info

Looking to find out more about how to manage your Yarm-Eaglescliffe water supply? In this guide, you will be able to find out who handles your water and wastewater services along with other info such as how to identify if your home has metered rates, and what you should do if you experience water supply problems.


Yarm-Eaglescliffe Water Supplier

Yarm-Eaglescliffe water is supplied by one water company, Northumbrian Water. Here are the main Yarm-Eaglescliffe water supplier contact details:

Yarm-Eaglescliffe Water Supply Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 733 5566 Mon-Fri 8am-7pm, Sat 8am-1pm

Yarm-Eaglescliffe sewerage and wastewater is also handled by Northumbrian Water.

Yarm-Eaglescliffe Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Northumbrian Water 0345 717 1100 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Northumbrian Water come from?

Northumbrian Water gains 95% of its supply from surface water sources such as reservoirs and rivers, while the remaining 5% comes from underground aquifers and boreholes. The water from all of these sources goes through an extensive purification and cleansing process to ensure that it is of good quality when it reaches your home.

Water Rates Yarm-Eaglescliffe

There are two primary types of water rates available to domestic customers, and which one your Yarm-Eaglescliffe property has will depend on if it has a water meter or not. This can be found out by checking a water bill. Homes with metered water rates will have a meter number on their bills. Additionally, often the account number will indicate if your property has a meter by starting it with UC (Unmetered Customer) or MC (Metered Customer).

Alternately if you do not have a water bill, you can look around your home to see if you can find a water meter. These would usually be located either in the garden of the property or in the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If your home has a water meter, this means that your provider will bill you according to your exact water usage. So that they can accurately bill you, you must regularly provide water meter readings to them, otherwise your bills may be estimated and higher than necessary

Homes that are not metered will have a rateable value of the home instead. The rateable value part of your Yarm-Eaglescliffe water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

The average water rates Yarm-Eaglescliffe water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Our water rates guide will help you learn more about how your home is billed, and what you can do to start saving money.

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Yarm-Eaglescliffe Water Hardness

Yarm-Eaglescliffe water hardness is rated as soft. While rainwater itself is soft, water hardness changes as it progresses through the water cycle. Due to the way water filters through rocks in Northumbrian Water's supply area, Yarm-Eaglescliffe picks up minerals, such as magnesium or calcium, on the way to your tap. Having soft water is a great thing for your home, as soft water is more effective at tasks like cleaning clothes or dishes, can help your energy bills to be more efficient, and has a low likelihood of leading to limescale build-ups in areas like taps and sinks.

Can you drink the water in Yarm-Eaglescliffe?

Yes! The UK Drinking Water Inspectorate has scored Yarm-Eaglescliffe water quality at a great 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Yarm-Eaglescliffe water to make it potable.

If you notice a mild change in taste or smell of Yarm-Eaglescliffe Water this may be due to one of the following reasons:

  1. Chlorination ensures your waters safety while being harmless to health.
  2. Seasonal changes in water characteristics can infuse Yarm-Eaglescliffe water with an earthy smell or taste.
  3. Plumbing such as pipes or taps can give household water metallic, salty or rubbery hints.

If would like to find out more about your water supply or believe that it may no longer be safe to consume, you should not hesitate to contact Northumbrian Water, who will provide further assistance.

Yarm-Eaglescliffe Water Problems

Yarm-Eaglescliffe water problems can include anything from burst water mains or flooding to even having no water supply in your home. This is why you should make sure you know what to do and who to contact if you experience a water emergency.

If you notice a water leak or flooding outside your Yarm-Eaglescliffe property, you need to do one of the following:

  1. If you are out and about, call or message Northumbrian Water on social media (Twitter, Instagram, Facebook).
  2. If you are near a computer, go to the "Contact Us" section of the Northumbrian Water website and either call them or request a callback.

Yarm-Eaglescliffe No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a Northumbrian Water outage impacting the area.

  1. Check that your stop tap is open. If this is open but no water is flowing to your taps, then the issue will be related to your supplier.
  2. Check the "Contact Us" sections of the Northumbrian Water website for any information explaining why you have no water and when you can expect your water service to resume.
  3. Ask your neighbours whether they have the same issue as you. If they aren't, then the problem will most likely be due to your homes plumbing, and you may need to contact a plumber.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Northumbrian Water for assistance.

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