West Kirby Water: Moving, Supplier & Info

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Looking to find out more about your West Kirby water supply or have recently moved home? Then look no further! In this guide, we will cover who your West Kirby water and wastewater suppliers are, what your areas water hardness will mean for you, and what to do if you encounter water problems.

West Kirby Water Supplier

West Kirby's water is supplied by one water company, United Utilities. Here are the main West Kirby water supplier contact details:

West Kirby Water Supply Contact
Water Supplier Phone Number Opening Times
United Utilities Metered - 0345 672 2888 / Non Metered - 0345 672 2999 Mon-Fri 8am-8pm, Sat 8am-4pm

West Kirby's sewerage and wastewater is also handled by United Utilities.

West Kirby Water Sewerage and Wastewater Supply Contact
Water Supplier Phone Number Opening Times
United Utilities 0345 672 3723 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does United Utilities water come from?

More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your West Kirby home to ensure its high quality.

Water Rates West Kirby

Your home will have either metered or unmetered rates. If you have metered rates, your water bill should display a meter number. If you can't see this, the account number may start with MC for Metered Customer or UC for Unmetered Customer.

Don't have a water bill? You may be able to find a water meter by searching around your property. These would be located either near the stop tap in the kitchen or garage or in the garden within a small box set into the ground. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you. Without these, your bill may be inaccurate.

Homes that are not metered will have a rateable value instead. This is based on several factors, such as property size and the availability of local services. This data is then used to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates West Kirby residents are being charged result in an average water bill of around £369 per year. This amount combines both water supply and sewerage costs.

Our guide to water rates will give you some great tips on how to get started saving on your water bill. Still uncertain if a water meter is right for your home? Selectra's guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.

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West Kirby Water Hardness

Water hardness ratings in the UK range anywhere from very hard to soft. What dictates how hard your water rates are is the value of dissolved minerals within it. As a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. West Kirby's water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in West Kirby?

Yes! You can rest assured that West Kirby water meets high standards. The UK Drinking Water Inspectorate has scored West Kirby water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter West Kirby water to make it potable.

Mild changes in taste or smell of West Kirby are usually not cause for concern, such as in the following instances:

  1. Seasonal changes such as where your water has come from or how it has filtered through the earth can imbue your water with varying flavours.
  2. Chlorination is used to eliminate harmful contaminants. This is harmless to health, and does not affect your waters safety.
  3. Plumbing such as taps and pipes repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you are worried about your water's quality, appearance or feel that it may not be safe to consume, you should not hesitate to contact United Utilities.

West Kirby Water Problems

West Kirby water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your West Kirby property, you need to do one of the following:

  1. If you are out and about, call or tweet United Utilities
  2. If you are near a computer, go to the "report a leak" section of the United Utilities website and fill out the online form.

West Kirby No Water

If you have no water in your home, it is important to find out if this is related to your homes plumbing, or if there is a United Utilities outage affecting the area.

  1. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing. If this does not occur, then check the United Utilities website for information, or give them a call.
  2. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water and the approximate timeframe that they expect your service to be disrupted.
  3. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact United Utilities for assistance.

West Kirby Water Discolouration

If you are experiencing water discolouration, the issue might be a United Utilities issue impacting West Kirby.

  1. Changes to the colour of the water in West Kirby may happen after a burst pipe has been repaired
  2. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
  3. United Utilities could have been carrying out upgrade work on the pipes in West Kirby.
  4. If there is no improvement after trying this, you can contact United Utilities for assistance.

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