Birkenhead Water: Meter Rates, Bills & Supply Info

Birkenhead next to a tap and water droplets

If you just moved and have some Birkenhead water questions, you will be able to find who handles the Birkenhead water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Birkenhead water hardness so that you can enjoy quality tap water in your home.


Birkenhead Water Supplier

Birkenhead Water is supplied by one water company, United Utilities. Here are the main Birkenhead water supplier contact details:

Birkenhead Water Supply Contact
United Utilities Phone Number Opening Times
Metered Queries 0345 672 2999 Mon-Fri 8am-8pm, Sat 8am-4pm
Unmetered Queries 0345 672 2888 Mon-Fri 8am-8pm, Sat 8am-4pm

Birkenhead sewerage and wastewater is also handled by United Utilities.

Birkenhead Water Sewage and Wastewater Contact
United Utilities Phone Number Opening Times
Metered Queries 0345 672 3723 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Birkenhead

Water rates in Birkenhead depend on whether your home has a water meter or not. You can easily find out whether your Birkenhead water rates are metered or not by looking at your water bill. Homes with metered Birkenhead water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Birkenhead water rates will have been determined by the local council in the 90s and most likely will not have changed since then.

The average Water Rates Birkenhead residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

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Birkenhead Water Hardness

Birkenhead water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in United Utilities's supply area, Birkenhead water picks up minerals, such as magnesium or calcium, on the way to your tap.

Can you drink the water in Birkenhead?

Yes! You can drink the water in Birkenhead. You can rest assured that Birkenhead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Birkenhead water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Birkenhead water to make it potable.

If you notice a change in taste or smell of Birkenhead water this may be due to one of the following reasons:

  1. Chlorination a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Birkenhead water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities .

Birkenhead Water Problems

Birkenhead water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Birkenhead property, you need to do one of the following:

  1. If you are out and about, call or tweet at United Utilities depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "report a leak" section of United Utilities and fill out the online form.

Birkenhead No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Birkenhead.

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact United Utilities for assistance.

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