Crewe Water: Water Rates, Supply Info & Hardness
If you have just moved and have a few Crewe water questions, you will be able to find out who handles the Crewe water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Crewe's water hardness level, so that you can enjoy quality tap water in your home.
Crewe Water Supplier
Crewe's Water is supplied by one water company, United Utilities. Here are the main Crewe water supplier contact details:
|Water Supplier||Phone Number||Opening Times|
|United Utilities||Metered - 0345 672 2888 / Non Metered - 0345 672 2999||Mon-Fri 8am-8pm, Sat 8am-4pm|
Crewe's sewerage and wastewater is also handled by United Utilities.
|Water Supplier||Phone Number||Opening Times|
|United Utilities||0345 672 3723||24/7|
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
Where does United Utilities Water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or from Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources go through a thorough filtering process before reaching your Crewe home to ensure its high quality.
Water Rates Crewe
Your water rates in Crewe will depend on if your property has a water meter. You can find out whether your Crewe water rates are metered or not by looking at your water bill. Homes with metered Crewe water rates will have a meter number listed on their water bills which should match one on your water meter.
If your home is not metered, then a meter number will not appear, but they will have the rateable value of the home instead. The rateable value part of your Crewe water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property and the area in which it is situated, and is subject to re-evaluation every 5 years.
The average water rates Crewe water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
Can you drink the water in Crewe?
Yes! You can drink the water in Crewe without worry. Crewe's water meets high standards making it safe to drink, in fact the water quality of Crewe was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to filter, boil or otherwise alter Crewe's water to make it potable.
If you notice a change in taste or smell of Crewe Water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes in water characteristics can infuse the water in Crewe with an earthy taste or smell.
- Plumbing can also contribute to the taste of the water in your hosuehold, adding metallic, salty or rubbery hints.
Crewe Water Hardness
Crewe water hardness is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in United Utilities water supply area, Crewe picks up minerals, such as magnesium or calcium, on the way to your tap.
Crewe's water hardness rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Crewe.
- Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
- Baths, sinks and toilets: Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
- Kettles: Do not overfill your kettle with water, using only the amount that you need. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities, who will provide further assistance.
Crewe Water Problems
Crewe's water problems could include anything from burst water mains to flooding or even having no water in your home. This is why it is important to know what to do and who to contact regarding water emergencies so that you can get your home up and running again in no time.
If you notice a water leak or flooding outside your Crewe property, you need to do one of the following:
- If you are out and about, call or tweet at United Utilities depending on whether the issue relates to wastewater or drinking water.
- If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact if your query is still unresolved.
Crewe No Water
If you have no water in your home, you need to find out if the issue is to do with a United Utilities outage impacting Crewe, or your home plumbing.
- Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.
If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.