Failsworth Water: Meters, Rates & Supply
Have you recently moved home and would like to learn more about your Failsworth water and wastewater services? In this guide, you will find these answers along with tips on how to deal with Failsworth water hardness so that you can enjoy quality tap water in your home.
Failsworth Water Supplier
Failsworth's water is supplied by one water company, United Utilities. Here are the main Failsworth water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Failsworth's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Failsworth home to ensure its high quality.
Water Rates Failsworth
Water rates for domestic homes come in two forms, metered and unmetered. You can find out which one applies to you by checking your water bill. Your bill should show a water meter number if they have metered rates, and your account number may also start with MC for metered customers or UC for unmetered customers.
If you can't check a water bill, take a look around your house to see if you can find a water meter. These would either be located in a small box in the ground in your garden or next to your water stop tap in the kitchen or garage.
If you have a water meter, this means that you will be billed according to your exact usage. In order to ensure that you receive accurate bills, it is important that you give regular water meter readings to your provider. Failure to do so could result in high and inaccurate bills.
Homes that don't have a water meter will have the rateable value of the home instead. The rateable value considers factors such as your property's size, its location, and the availability of local services to create an estimated usage value for the property, which is then applied to your bill.
If you are trying to decide if water meters or smart water meters are the right choices for you, then our complete water meters guide will help to provide the information you need, and give instructions on how you can get one.
The average water rates Failsworth residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.
Looking to make savings on your monthly water bill? Then our simple water rates guide will get you started.
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Failsworth Water Hardness
Failsworth water hardness is rated as soft. While rainwater itself starts as soft, water hardness can change as it progresses through the water cycle and picks up minerals. The higher the mineral presence, the higher the water hardness value will be. Due to the way water filters through rocks in United Utility's supply area, your water can pick up minerals, such as magnesium or calcium, on the way to your tap. Your soft water rating means that your water is more effective at tasks such as cleaning clothes or dishes, can help to reduce your energy bill and is less likely to cause limescale accumulation in comparison to homes in harder water areas.
Can you drink the water in Failsworth?
Yes! You can drink the water in Failsworth. You can rest assured that Failsworth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Failsworth water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Failsworth water to make it potable.
If you notice a change in taste or smell of Failsworth Water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Seasonal changes in water characteristics can infuse Failsworth Water with an earthy smell or taste.
If you are worried about your water's taste, smell, appearance or feel that it may not be safe to consume, you should not hesitate to contact United Utilities.
Failsworth Water Problems
Failsworth water problems can include anything from burst water mains or flooding to no water in your home. This is why you should take the time to make sure you know what to do and who to contact if you have a water emergency.
If you notice a water leak or flooding outside your Failsworth property, you need to do one of the following:
- If you aren't at home, reach out to United Utilities by calling them, or contacting them on Facebook, Instagram or Twitter.
- If you are near a computer, go to the "report a leak" section of the United Utilities website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and find emergency contact information if appropriate.
Failsworth Water Discolouration
If the water in your home is discoloured, the issue might be a United Utilities issue impacting Failsworth.
- Changes to the colour of the water in Failsworth may happen after a burst pipe has been repaired
- Or, United Utilities could have been carrying out upgrade work on the pipes in Failsworth.
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact United Utilities for assistance.
Failsworth No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a United Utilities outage impacting the area.
- Check if your stop tap is closed. If this is open but no water is flowing to your taps, then the issue will be related to your supplier.
- Check the "Contact Us" sections of the United Utilities website for any information explaining why you have no water and when you can expect your water service to resume.
- Ask your neighbours whether they have the same issue as you. If they don't, then the problem will likely be due to your home's plumbing, and a plumber is your next step.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact United Utilities for assistance.