Farnworth Water: Your Supplier, Rates & Bills
If you have just moved home and have a few Farnworth water questions, in this guide you will discover who handles the Farnworth water supply and wastewater services. Additionally, we will cover how to identify if you have a water meter in your home and the type of rates that apply to your property.
Farnworth Water Supplier
Farnworth's water is supplied by one water company, United Utilities. Here are the main Farnworth water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Farnworth's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Farnworth home to ensure its high quality.
Water Rates Farnworth
There are two primary forms of rates in the UK, unmetered, and metered. You can find out if your Farnworth water rates are metered or not by taking a look at your water bill. Homes that have metered rates will have a water meter number listed on them. Alternately the account number may also start with MC for metered customers, or UC for unmetered customers.
If you aren't able to check a bill, you try to find a meter by searching around your home. A water meter would usually be located either next to the water stop tap (in the kitchen or garage), or it could also be in the garden (look for a small box set into the ground).
If you have a water meter, this means that your supplier will bill you according to the exact usage of your property. For your supplier to know what to bill you for, you should provide them with regular meter readings. Not doing so could risk inaccurate or estimated bills.
Homes that are not metered will have the rateable value of the home instead. This value was based on factors such as the size of the property, the area in which it is situated and the availability of local services to create an estimated consumption value. This value is then taken and applied to your bills.
If you think that being billed according to your exact usage will be more beneficial for you, take a read through our water meter guide to learn more about their pros, cons, and how you can get one installed.
The average water rates Farnworth water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
Are you interested in learning more about your rates or lowering your spending? Then check out our water ratesguide to find out how you can take back control of your bills and what options you have available.
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Farnworth Water Hardness
In simple terms, waters hardness depends on the number of minerals such as calcium or magnesium that it contains. Though water enters the cycle as fairly soft, depending on how it filters through the rock layers and the types of minerals present in each area, its hardness rating can change.
Farnworth's water hardness rating is soft, which is good news for you. Having soft water means that your water is unlikely to lead to scaling in kettles, sinks, dishwashers and toilets. Additionally, your energy bills will be more efficient, your washing should be softer, and your appliances should last longer due to a lack of limescale build-up, in comparison to hard water areas.
Can you drink the water in Farnworth?
Yes! You can drink the water in Farnworth without worry. The water quality of Farnworth was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to filter, boil or otherwise alter Farnworth's water to make it potable.
Mild changes in the taste and smell of your water can sometimes occur. Here are a few examples of why this might happen:
- Seasonal changes in water characteristics can infuse the water in Farnworth with an earthy taste or smell. As your water source can change through the year, so too each source has its unique mineral composition, which can influence your water.
- Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints. If for example, you have had a water pipe repair, this could influence your water.
- Chlorination helps to eliminate bacterial presence in your drinking water and is closely monitored at all times to ensure that it poses no risk to health.
If you have questions about your water quality, or feel that it may not be safe to consume, you should not hesitate to contact United Utilities, who will provide further assistance.
Farnworth Water Problems
The type of water-related problems that you may encounter are various, stretching from burst water mains to flooding or even having no water in your home. This is why it is important that you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Farnworth property, you need to do one of the following:
- If you aren't at home, you can contact United Utilities easily by shooting them over a message on social media, or by giving them a call.
- If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to see if there are any known issues and when they are expected to be resolved, or follow their troubleshooting guide.
Farnworth No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Farnworth.
- Check that your stop tap is open. If this is closed then this would prevent water from flowing in your home.
- Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
- Ask your neighbours whether they have the same issue as you. If their water is fine, then this suggests that the problem lays with your homes plumbing.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.
If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.