Haydock Water: Supplier, Services & Hardness
Moving to Haydock and need to find out more about your water supply? In this quick guide, you will find who handles the Haydock water supply as well as wastewater services in the information below. Additionally, we have tips on how Haydock water hardness will affect you, and what you can do to mitigate its effects.
Haydock Water Supplier
Haydock's water is supplied by one water company, United Utilities. Here are the main Haydock water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Haydock's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Haydock home to ensure its high quality.
Water Rates Haydock
Water rates vary depending on if the home is equipped with a water meter. Homes that have metered Haydock water rates will have a meter number listed on their bill, or, the account number may start with MC (Metered Customer), or UC (Unmetered Customer).
If you don't have a water bill, you may be able to find a water meter by searching around your property. These would be located near the stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If your property has a water meter, it is very important to provide water meter readings so that your water supply can supply you with accurate bills. Not providing water readings could result in inaccurate or unnecessarily high water bills.
Homes that are not metered will have something called a rateable value of the home instead. This value uses factors such as property size and the availability of local services to create an estimated consumption value of your home, which is then used to generate your bill.
Unsure if water meters are the right choice for you? Take a read through Selectra's essential guide to water meters to learn more about how they work.
The average water rates Haydock residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.
Our guide to water rates will give you further information on exactly how your rates can add up, and what you can do to start saving some money.
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Haydock Water Hardness
Haydock water hardness is rated as soft. While rainwater is soft, water hardness changes as it progresses through the water cycle and picks up minerals. The more minerals such as calcium or magnesium your water has, the harder it will be rates, and the less effective it will be for household usage. Having water of soft rating means that you should not see significant limescale accumulation or the deterioration of appliances, and it is unnecessary to take additional action to improve your water's quality.
Can you drink the water in Haydock?
Yes! You can rest assured that Haydock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Haydock tap water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Haydock tap water.
If you notice a change in taste or smell of Haydock water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network, but can leavr a mild clorinated taste in your water.
- Seasonal changes in water characteristics and mineral values can give water an earthy smell or taste.
- Plumbing can change the taste of your household water, adding metallic, salty or rubbery hints.
If you are worried about your water's quality, appearance or feel that it may not be safe to consume, you should not hesitate to contact United Utilities.
Haydock Water Problems
Haydock water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Haydock property, you need to do one of the following:
- If you have access to a computer, go to the "report a leak" section of the United Utilities website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and when your service will resume.
- If you aren't at home you can get in touch with United Utilities by calling them, or contacting them on their social media channels of Facebook, Instagram or Twitter.
Haydock Water Discolouration
If you are experiencing water discolouration, the issue might be a United Utilities issue impacting Haydock.
- United Utilities could have been carrying out upgrade work on the pipes in Haydock.
- Changes to the colour of the water in Haydock may happen after a burst pipe has been repaired
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact United Utilities for assistance.
Haydock No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities water outage impacting Haydock.
- Check the "Contact Us" sections of the United Utilities website for any information explaining why you have no water and when you can expect your water service to resume.
- Check if your stop tap is closed. If this is closed, turning it to the open position will allow water to flow. If this doesn't work contact United Utilities.
- Ask your neighbours whether they have the same issue as you. If they don't then the problem will be due to your home's plumbing, and contacting a plumber rather than your supplier is your next step.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact United Utilities for assistance.