Heywood Water: Problems, Supplier & Contact Info
If you have just moved home and have a few Heywood water questions, you will be able to find out who handles the Heywood water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with water problems, and what your waters hardness rating means for you.
Heywood Water Supplier
Heywood's water is supplied by one water company, United Utilities. Here are the main Heywood water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Heywood's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
A quarter of the water provided by United Utilities comes from surface water sources such as the River Dee, while the vast majority comes from the reservoirs of Thirlmere and Haweswater in the Lake District, from the Pennines, or Lake Vyrnwy in Wales. All of the water supplied to your home goes through an extensive testing and filtration process to ensure that it meets minimum legal standards, and is of high quality.
Water Rates Heywood
The type of water rates that apply to your home will depend on if your property has a water meter. You can find out whether your Heywood water rates are metered or not by checking your water bill. Homes that have metered Heywood water rates will have a meter number listed on them, which will match one on the water meter.
If you don't have a bill to hand, you can also take a look around your property. A water meter would usually be located either next to the water stop tap (either in the garage or kitchen depending on the property type), or outside in the garden.
If your home does have a water meter, this means that it is critically important that you provide your supplier with regular meter readings so that they can bill your home according to your exact usage, rather than estimations. Remember to take a meter reading as soon as you move into, and out of a home so that your supplier can open and close your accounts without any problems
Homes that are not metered will have the rateable value of the home instead. The rateable value part of your Heywood water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property and the area in which it is situated to calculate an estimated consumption value of your home, which is then used to generate your bill.
The average water rates Heywood water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
If you are interested in learning more about how water meters work or how you can save some money on your water rates, check out these great water meter and water rates guides.
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Is the water in Heywood safe to drink?
Absolutely! You can rest assured that you can drink the water in Heywood without having to take any additional steps such as boiling or additional filtering to make it safe. The water quality of Heywood was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate.
If the taste or smell of Heywood's water changes, this is usually nothing to worry about, and could be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network. Adding small and safe amounts of chlorine to the water supply helps to eliminate harmful bacteria or other pollutants.
- Seasonal changes in water characteristics can infuse the water in Heywood with an earthy taste or smell. As your water is drawn from different sources throughout the year, so to will the minerals within your water, which will influence its taste.
- Plumbing repairs or pipe replacements can also be a contributing factor to the changing taste of the water in your household, adding metallic, rubbery or salty hints.
If you have questions or concerns about your water's appearance, taste, or smell, you should not hesitate to contact United Utilities, who will provide further assistance.
Heywood Water Hardness
Heywood water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle as it picks up minerals and flows through different types of rocks. Due to the way that water filters in United Utilities water supply area, Heywood picks up minerals, such as magnesium or calcium, on the way to your home.
Heywood's soft water rating means that the water in your home is unlikely to lead to scaling in appliances, your energy bills will be more efficient and your washing should be softer in comparison to homes in hard water areas.
Heywood Water Problems
Heywood's water problems can include anything from burst water mains to flooding or even having no water in your home. This is why it is important to know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Heywood property, you need to do one of the following:
- If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact.
- If you are out and about, call or tweet at United Utilities depending on whether the issue relates to drinking water or wastewater.
Heywood No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Heywood.
- Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
- Check if your neighbours are experiencing the same issue as you. If they aren't, then the issue most likely lays with your home's plumbing.
- Is your stop tap open? If this is in the closed position, this would prevent water from running from your taps.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.
If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.