Litherland Water: Moving, Supplier & Rates
Have you recently moved to Litherland and would like to find out more about your water supply? This guide will provide you with everything you need to know, from who provides your water and wastewater services, what your water hardness means for you, and how to identify the rates in your home.
Litherland Water Supplier
Litherland's water is supplied by one water company, United Utilities. Here are the main Litherland water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Litherland's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Litherland home to ensure its high quality.
Water Rates Litherland
Residential properties have two forms of rates - metered, and unmetered. Homes that have metered Litherland water rates will have a meter number listed on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.
If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.
If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider estimating your bills, which may be inaccurate.
Homes that don't have a water meter will have the rateable value of the home instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.
The average water rates Litherland residents are being charged result in an average water bill of around £369 a year. This amount combines both sewerage costs and water supply.
This useful guide to water rates in the UK will give you some great information on understanding how water charges work, and how you can start saving on your water bills.
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Litherland Water Hardness
Water in Litherland is rated as soft. While rainwater itself starts as soft, water hardness changes as it progresses through the water cycle and picks up minerals. The more minerals, the higher the water hardness value will be. Due to the way water filters through rocks in United Utility's supply area, your water can pick up minerals, such as magnesium or calcium, on the way to your tap. Your soft water rating means that your water is more effective at tasks such as cleaning clothes or dishes, can help to reduce your energy bill and is less likely to cause limescale accumulation in comparison to homes in harder water areas. You should not have to take any precautionary measures such as purchasing water softeners, or cleaning products focusing on anti-scaling properties.
Can you drink the water in Litherland?
Yes! Litherland's' water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Litherland water quality at 99.96% in overall mean zonal compliance, meaning that your water meets all legal requirements, and it is not necessary to boil or filter Litherland water to make it potable.
If you notice that your waters taste or smell has changed, this may be due to one of the following reasons:
- Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
- Plumbing such as pipe or taps can contribute to the taste of your household water, adding metallic or rubbery hints.
- Seasonal changes in water characteristics can infuse Litherland water with an earthy smell or taste. As the source of your water changes throughout the year, so too will its mineral composition, affecting its taste.
If you are worried about your water's taste, smell, appearance or feel that it may not be safe to consume, you should not hesitate to contact United Utilities.
Litherland Water Problems
Litherland water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Litherland property, you need to do one of the following:
- If you aren't at home you can contact United Utilities by calling them, or contacting them on their social media channels of Facebook, Instagram or Twitter.
- If you are near a computer, go to the "report a leak" section of the United Utilities website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and find emergency contact information if appropriate.
Litherland Water Discolouration
If the water in your home is discoloured, the issue might be a United Utilities issue impacting Litherland.
- Changes to the colour of the water in Litherland may happen after a burst pipe has been repaired
- Or, United Utilities could have been carrying out upgrade work on the pipes in Litherland.
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact United Utilities for assistance.
Litherland No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a United Utilities Water outage impacting the area.
- Check if your stop tap is closed. If this is open but no water is flowing to your taps, then the issue will be related to your supplier.
- Check the "Contact Us" sections of the United Utilities website for any information explaining why you have no water and when you can expect your water service to resume.
- Ask your neighbours whether they have the same issue as you. If they don't, then the problem will likely be due to your home's plumbing, and a plumber is your next step.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact United Utilities for assistance.