Liverpool Water: Quality, Rates & Supply Info
If you just moved and have some Liverpool water questions, you will be able to find who handles the Liverpool water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Liverpool water hardness so that you can enjoy quality tap water in your home.
Liverpool Water Supplier
Liverpool Water is supplied by one water company. United Utilities Water Here are their contact details:
| United Utilities Water | Phone Number | Opening Times |
|---|---|---|
| Metered Supply | 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm, excluding bank holidays |
| Unmetered Supply | 0345 672 2888 | Mon-Fri 8am-8pm, Sat 8am-4pm, excluding bank holidays |
Want to know more about water meters? check out Selectra's essential guide to water meters.
Liverpool sewerage and wastewater is also handled by United Utilities Water. Here are the main Liverpool sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| United Utilities Water | 0345 672 3723 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Water Rates Liverpool
Water rates in Liverpool depend on whether your home has a water meter or not. You can easily find out whether your Liverpool water rates are metered or not by looking at your water bill. Homes with metered Liverpool water rates will have a meter number listed on their water bills.
Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Liverpool water rates will have been determined by the local council in the 90s and will probably not have changed since then.
If you've just moved in and don't have a bill, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.
The average water rates Liverpool residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.
If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.
Expensive Liverpool Water bills? Call Selectra to Save.
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Water Hardness in Liverpool
Liverpool water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Liverpool Water's supply area, Liverpool water picks up minerals, such as magnesium or calcium, on the way to your tap.
Is the the water in Liverpool safe to drink?
Yes! the water in Liverpool is safe to drink. You can rest assured that Liverpool water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Liverpool's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter water in Liverpool to make it potable.
If you notice a change in taste or smell of Liverpool water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes in water characteristics can infuse Liverpool water with an earthy smell or taste.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities Water.
Water Problems in Liverpool
Liverpool water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Liverpool property, you need to do one of the following:
- If you are out and about, call or tweet United Utilities
- If you are near a computer, go to the "report a leak" section of United Utilities water and fill out the online form.
No Water in Liverpool
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities Water outage impacting Liverpool.
- Check the "In Your Area" sections of the United Utilities Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact United Utilities Water for assistance.
Liverpool Water Discolouration
If the water in your home is discoloured, the issue might be a United Utilities Water issue impacting Liverpool.
- Changes to the colour of the water in Liverpool may happen after a burst pipe has been repaired
- Or, United Utilities Water could have been carrying out upgrade work on the pipes in Liverpool
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
If there is no improvement after trying this, you can contact United Utilities Water for assistance.