Middleton Water: Your Supplier & Meters Explained
If you have just moved to Middleton or have some Middleton water questions, you will be able to find out who handles the Middleton water supply as well as wastewater services in the information below. Additionally, we have tips on how to identify the form of rates that will apply to your home, so you can get on top of your bills straight away.
Middleton Water Supplier
Middleton's water is supplied by one water company, United Utilities. Here are the main Middleton water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Middleton's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities Water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Middleton home to ensure its high quality.
Water Rates Middleton
Your water rates in Middleton will depend on if your property has a water meter. You can find out whether your Middleton water rates are metered or not by looking at your water bill. Homes with metered Middleton water rates will have a meter number listed on their water bills which should match one on your water meter.
Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Middleton water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property and the area in which it is situated.
Find out more about your meters and rates in these great water meter and water rates guides.
The average water rates Middleton water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
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Middleton Water Hardness
The water in Middleton is rated as soft. While rainwater itself is relatively soft, water hardness can change as it progresses through the water cycle. Due to the way water filters through rocks in the United Utilities water supply area, Middleton's water picks up minerals, such as magnesium or calcium, on the way to your home.
Middleton's water hardness rating means that the water in your home is unlikely to lead to scaling in kettles, sinks, dishwashers and toilets. Additionally, your energy bills will be more efficient, your water will be more effective at tasks such as washing clothes or dishes, and your appliances should last longer due to a lack of limescale build-up, compared to hard water areas.
Can you drink the water in Middleton?
Yes! You can drink the water in Middleton without worry. Middleton's water meets high standards making it safe to drink. In fact, the water quality of Middleton was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. This means that it is not necessary to filter, boil or otherwise alter Middleton's water to make it potable.
If you notice a change in taste or smell of Middleton Water this may be due to one of the following reasons:
- Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints.
- Chlorination is a safe way to ensure hygiene throughout the pipe network. The volume of chlorine in the water system is very mild and is monitored closely at all times.
- Seasonal changes in water characteristics can infuse the water in Middleton with an earthy taste or smell.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities, who will provide further assistance.
Middleton No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Middleton.
- Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.
If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.
Middleton Water Problems
Middleton's water problems can include anything from flooding, burst water mains or even having no water in your home. This is why it is important to take the time to familiarize yourself with what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Middleton property, you need to do one of the following:
- If you are out and about, call or tweet at United Utilities depending on whether the issue relates to drinking water or wastewater.
- If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact.