Morecambe Water: Meters, Rates & Your Supplier Info

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Morcambe between a dripping tap and a location marker

If you have just moved and have a few questions about your Morecambe water supply, you will be able to find out who handles the Morecambe water supply as well as wastewater services in the information below. Additionally, we provide information on the hardness of your water level, how to get in touch with your supplier, and steps you should take should you encounter a problem with your water.

Morecambe Water Supplier

Morecambe's water is supplied by one water company, United Utilities. Here are the main Morecambe water supplier contact details:

Morecambe Water Supply Contact
Water Supplier Phone Number Opening Times
United Utilities Metered - 0345 672 2888 / Non Metered - 0345 672 2999 Mon-Fri 8am-8pm, Sat 8am-4pm

Morecambe's sewerage and wastewater is also handled by United Utilities.

Morecambe Water Sewerage and Wastewater Supply Contact
Water Supplier Phone Number Opening Times
United Utilities 0345 672 3723 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does United Utilities Water come from?

More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, the Pennines or as far as Lake Vyrnwy in Wales. The remainder of your supply comes from rivers such as the River Dee, and boreholes. The source of your water can change throughout the year, but no matter where it has come from, it will always go through a thorough filtration and purification process before it arrives in your home.

Water Rates Morecambe

Morecambe water rates can vary depending on if the property has a water meter. You can find out whether your Morecambe water rates are metered by taking a look at your water bill. Homes with metered Morecambe water rates will have a meter number listed on their water bills which should match one on your water meter.

If you do not have a bill available to check this, you can also take a look around your property. Homes with metered water rates would have a water meter situated in the property, which would usually be located either next to the water stop tap or outside in the garden.

Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Morecambe water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property, the area in which it is situated, and the availability of local services.

The average water rates Morecambe water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.

If you would like to learn more about how water meters work or how to save some money and get the best out of your water rates, check out these great water meter and water rates guides.

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Morecambe Water Hardness

Morecambe water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change as it progresses through the water cycle. Due to the way water filters through rocks in the United Utilities water supply area, Morecambe picks up minerals, such as magnesium or calcium, on the way to your tap.

Morecambe's water hardness rating means that the water in your home is less inclined to cause scaling in kettles, sinks, dishwashers and toilets. Additionally, your washing should be softer, your appliances should last longer due to a lack of limescale build-up, and your energy bills will be more efficient in comparison to homes in harder water regions.

Can you drink the water in Morecambe?

Yes! You can drink the water in Morecambe without concern. Morecambe's water meets high standards making it safe to drink, in fact the water quality of Morecambe was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to filter, boil or otherwise alter Morecambe's water to make it potable.

If you notice a change in taste or smell of Morecambe Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This ensures that bacterial presence within the water system is kept at a healthy safe level.
  2. Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water characteristics can infuse the water in Morecambe with an earthy taste or smell.

If you have any concerns about your water's taste, smell or appearance, you should not hesitate to contact United Utilities, who will provide further assistance.

Morecambe Water Problems

Morecambe's water problems could potentially include anything from burst water mains to flooding or even having no water in your home. This is why it is important to know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Morecambe property, you need to do one of the following:

  1. If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact.
  2. If you are out and about, call or tweet at United Utilities depending on whether the issue relates to drinking water or wastewater.

Morecambe No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Morecambe.

  1. Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
  2. Ask your neighbours whether they have the same issue as you. If they are, this is likely a supply fault, and so you should seek to make contact with United Utilities.
  3. Check that your stop tap is open. If this is in the closed position, turning it to open should allow water flow to resume.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.

    If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.

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