Neston Water: Quality Rating & Supplier

Moving home and need to find out more about your Neston water? This guide will tell you who handles the Neston water supply and wastewater services in addition to your water's quality rating and troubleshooting water problems.

Neston Water Supplier

Neston's water is supplied by one water company, United Utilities. Here are the main Neston water supplier contact details:

Neston's sewerage and wastewater is also handled by United Utilities.

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does United Utilities water come from?

More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Neston home to ensure its high quality.

Water Rates Neston

Your homes water rates will either be metered or unmetered. Homes that have metered Neston water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Neston residents are being charged result in an average water bill of around £369 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

Neston Water Hardness

Water hardness is a measurement of dissolved minerals present within an areas water supply. This varies from region to region, but as a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. Neston's water hardness rating is soft, which means that your home will be much less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in Neston?

Definitely! As with the vast majority of the UK, Neston water meets very high standards. It is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored Neston water quality at 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.

If your waters taste or smell has changed, this may be due to one of the following reasons:

1. Seasonal changes such as where your water has come from or how it has filtered through the earth can imbue your water with varying flavours.
2. Chlorination is used to eliminate harmful contaminants. This is harmless to health, and does not affect your waters safety.
3. Plumbing such as taps and pipes repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you are worried about your water's quality, appearance or feel that it may not be safe to consume, you should not hesitate to contact United Utilities.

Neston Water Problems

Neston water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Neston property, you need to do one of the following:

1. Get in touch with United Utilities by calling them, or contacting them on their social media channels of Facebook, Instagram or Twitter.
2. If you can access a computer, go to the "report a leak" section of the United Utilities website and fill out the online form. Additionally, you can check out what known issues there may be in the area.

Neston No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a United Utilities outage impacting Neston.

1. Check the "Live Incidents" or "Report a Problem" sections of the United Utilities website for any information explaining why you have no water, and the expected time of service resumption.
2. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.
3. Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your homes plumbing, and you may need to contact a plumber.

If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact United Utilities for assistance.

Neston Water Discolouration

If you are experiencing water discolouration, the issue might be a United Utilities issue impacting Neston.

1. Changes to the colour of the water in Neston may happen after a burst pipe has been repaired
2. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
3. United Utilities could have been carrying out upgrade work on the pipes in Neston.

If there is no improvement after trying this, you can contact United Utilities for assistance.