Rochdale Water: Contact, Rates, Water Hardness Info - Selectra

Water flowing next to Rochdale

Have you recently moved and have some questions about Rochdale water and what to do, you will be able to find who handles the Rochdale water supply as well as sewerage services in the information below. Additionally, we have tips and tricks on how to deal with Rochdale water hardness so that you can enjoy safe tap water in your home.


Rochdale Water Supplier

Rochdale Water is supplied by one water company. United Utilities Water Here are their contact details:

Rochdale Water Supply Contact
United Utilities Water Phone Number Opening Times
Metered Supply 0345 672 2999 Mon-Fri 8am-8pm, Sat 8am-4pm, excluding bank holidays
Unmetered Supply 0345 672 2888 Mon-Fri 8am-8pm, Sat 8am-4pm, excluding bank holidays

Need to know more about water meters? check out Selectra's quick and easy guide to water meters.

Rochdale sewerage and wastewater is also handled by the same supplier, United Utilities Water. Here are the go to Rochdale sewerage and wastewater contact details:

Rochdale Wastewater Contact
Water Company Phone Number Opening Times
United Utilities Water 0345 672 3723 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Rochdale

Water rates in Rochdale be conditional on whether your home has a water meter or not. You can find out if your water rates are metered or not by looking at your water bill. Homes with a metered water rate will have a water meter number, you should be able to find this on your water bills.

Homes that do not have a water meter will have something called rateable value of the home instead. The rateable value part of your water rates will have been determined by Rochdale council in the 90s and have probably stayed the same since.

If you've just moved in and can't find a bill, you can simply look outside your house or in the garden for a water meter. Sometimes the meter may be found inside your home near the stop tap.

The average water rates Rochdale residents are being charged result in an average water bill of around £419 a year. The amount combines both water supply and waterwaste costs.

Check to see if you can save money on your water bills then our handy guide to water rates covering all of the UK will give you some great advice to lower your water bill.

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Water Hardness in Rochdale

Rochdale water hardness is rated as soft. Soft water is below 60ppm and means that currently, your washing should be softer, your energy bills should be more efficient and your appliances should last longer due to a lack of limescale build-up, compared to hard water areas.

Can you drink the water in Rochdale?

Yes you can! Rest assured that Rochdale water meets very high standards making it safe to consume. The UK Drinking Water Inspectorate has scored Rochdale water quality a 99.96% in overall mean zonal compliance, meaning that your water is more than safe to drink. No need to boil or filter Rochdale water to make it drinkable.

If you ever come across a change in taste or smell of your water, this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Rochdale water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have any questions about your water's taste, smell or appearance, do not hesitate to contact United Utilities Water.

Rochdale Water Problems

Rochdale water problems can include anything from a burst water pipe to flooding.. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or any flooding outside your property, take the following steps:

  1. If you are out of your property, call or tweet United Utilities
  2. If you are at home with a computer or tablet, go to the "report a leak" section of United Utilities website and fill out their online form.

Rochdale No Water

If you do not have any water in your property, you should find out if the problem is to do with your plumbing or a United Utilities Water outage has impacted Rochdale.

  1. Check the "In Your Area" sections of the United Utilities website for any further information explaining why you have no water.
  2. Ask your neighbours whether they have the same problem as you.
  3. Check that your stop tap is open and not closed
  4. If you don't have water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your plumbing and not the water company.

    If there is no cold water, not even a drop, contact United Utilities Water for further assistance.

Rochdale Water Discolouration

If the water in your home is not the right colour, the issue might be with United Utilities impacting your area of Rochdale.

  1. Changes to the colour of the water may happen after a burst pipe has recently been repaired in your area of Rochdale
  2. Or, United Utilities Water may be carrying out work and repairs to pipes in Rochdale connecting your home
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact United Utilities Water for more assistance.

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