Whitefield Water: Hardness, Quality & Supply
If you just moved home and have some Whitefield water questions, you will be able to find who handles the Whitefield water supply as well as wastewater services in the information below. Additionally, we have information about Whitefield water hardness so that you can get the best out of the water in your home.
Whitefield Water Supplier
Whitefield's water is supplied by one water company, United Utilities. Here are the main Whitefield water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Whitefield's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your Whitefield home to ensure its high quality.
Water Rates Whitefield
Water rates in Whitefield will depend on if your home has a water meter. You can find out whether your Whitefield water rates are metered or not by looking at your water bill. Homes that have metered Whitefield water rates will have a meter number listed on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.
If you don't have a bill available, you can look for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk into the ground.
Homes that aren't metered will have the rateable value of the home instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.
If you need help trying to decide if a water meter is the right choice for you or are interested in getting away from estimated billing, check out Selectra's essential guide to water meters.
The average water rates Whitefield residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
Interested in saving some money on your water bill? Then this useful guide to water rates in the UK will give you some great tips on how you can get started.
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Whitefield Water Hardness
Whitefield water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Whitefield water's supply area, Whitefield's water picks up minerals, such as magnesium or calcium, on the way to your tap. The higher the mineral value of water, the harder it is rated, and the less effective it is overall.
Your water hardness rating is a great thing for you. Homes with a soft water hardness rating tend to have more efficient energy bills, their taps and sinks are much less prone to limescale, and their water is more effective at tasks such as cleaning when compared to homes in hard water areas.
Can you drink the water in Whitefield?
Absolutely! You can drink the water in Whitefield without worry or the need to further filter your water to make it potable. The water quality of Whitefield was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate.
Mild changes in the taste and smell of your water can sometimes occur. Here are a few examples of why this might happen:
- Chlorination helps to eliminate bacterial presence in your drinking water and is closely monitored at all times to ensure that it poses no risk to health.
- Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints. If for example, you have had a water pipe repair, this could influence your water.
- Seasonal changes in water characteristics can infuse the water in Whitefield with an earthy taste or smell. As your water source can change through the year, so too each source has its unique mineral composition, which can influence your water.
If you have concerns about your water's taste, smell or appearance, you should not hesitate to contact United Utilities.
Whitefield Water Problems
Whitefield's water problems can include anything from burst water mains or flooding to no water in your home. This is why it is important to make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Whitefield property, you need to do one of the following:
- Call United Utilities directly or reach out to them on social media
- If you are near a computer, go to the "report a leak" section of the United Utilities website and fill out the online form. There is also a section to view active incidents, which will list any known instances and the expected time of service resumption.
Whitefield No Water
If you have no water in your home, before calling you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Whitefield.
- Check the "Contact Us" or "Report problems" sections of the United Utilities website for any information explaining why you have no water.
- Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.
- Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your home's plumbing.
If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact United Utilities for assistance.
Whitefield Water Discolouration
If the water in your home is discoloured, the issue might be a United Utilities issue impacting Whitefield.
- Changes to the colour of the water in Whitefield may happen after a burst pipe has been repaired
- Or, United Utilities could have been carrying out upgrade work on the pipes in Whitefield.
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact United Utilities for assistance.