Bellshill Water: Problems, Contact & Help

If you are looking to find out more about your Bellshill water guide, this simple guide will cover everything you need to know! Unsure who your water supplier is, what your water hardness rating is, or how to troubleshoot a water problem? Read on to find out along with other handy tips.


Bellshill Water Supplier

Bellshill's water is supplied by one company, Scottish Water. Here is the main Bellshill water supplier contact:

Bellshill Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Bellshill sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Where does Bellshill water come from?

Water can be provided from various sources, stretching from boreholes and wells to rivers and lakes. The majority of Scotlands water is sourced from local lochs and reservoirs. Due to them being topped up by rain (almost continuously), very little water comes from underground sources such as aquifers.

Water Rates Bellshill

Water rates come in two forms, metered and unmetered. You can find out which you have by checking a water bill, as your water bill should show a water meter number if they have metered rates. Your account number may also start with MC for metered customers or UC for unmetered customers.

If you aren't able to check a water bill, you can take a look around your house to see if you can find a water meter. These would either be located in a small box in the ground in your garden or next to your water stop tap in the kitchen or garage.

If you have a water meter, this means that you will be billed according to your exact usage. In order to ensure that you receive accurate bills, it is important that you give regular meter readings to your provider. Failure to do so could result in high and inaccurate bills.

Homes that don't have a water meter will have the rateable value of the home instead. The rateable value takes several factors into consideration, such as your property size, its location, and the availability of local services to create an estimated usage value for the property, which is then applied to your bill. This value is likely to have been set by the local council in the '90s, and won't have changed significantly since.

If you are curious about finding out more about water meters or smart water meters, then our complete water meters guide will help to provide the information you need, and give instructions on how you can get one.

The average water rates Bellshill residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

Looking to save on your monthly water bill? Then our simple water rates guide is the just thing for you.

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Bellshill Water Hardness

Bellshill water hardness is rated as soft. While rainwater itself starts as soft, water hardness can change as it progresses through the water cycle and picks up minerals, and the higher the mineral presence, the higher the water hardness value will be. Due to the way water filters through rocks in Scottish Water's supply area, your water can pick up minerals, such as magnesium or calcium, on the way to your tap. Your soft water rating means that your water is more effective at tasks such as cleaning clothes or dishes, can help to reduce your energy bill and is much less prone to limescale accumulation in comparison to homes in harder water areas.

Can you drink the water in Bellshill?

Absolutely! Bellshill water has been rated at a fantastic 99.96% in overall mean zonal compliance by The UK Drinking Water Inspectorate. This means that your water meets all legal and health standards, making it perfectly safe to drink without the need to further boil or filter your water after the tap.

Your waters taste or smell can sometimes change. If you notice that your Bellshill water seems a little different, this may be due to one of the following reasons:

  1. Chlorination - helps to remove harmful contaminants from your water. The volume of chlorine is always closely monitored, and poses no risk to health.
  2. Plumbing - such as pipes and taps can influence your waters taste. You might notice a change after a pipe or tap repair for example.
  3. Seasonal changes - in water characteristics can add water with an earthy smell or taste. As the source of your water can change through the seasons, so too each location has a unique mineral composition, which can change the taste of your water.

If you would like to find out more about your water's quality, or are concerned that it may not be safe to consume, you should contact Scottish Water.

Bellshill Water Problems

Nobody likes to be surprised by water problems, but sometimes it can happen. When it does, it is important that you know how to identify the issue and who to contact to get it fixed.

If you notice a water leak or flooding outside your Bellshill property, you need to do one of the following:

  1. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and find emergency contact information if appropriate.
  2. If you aren't at home, reach out to Scottish Water on social media or give them a call.

Bellshill No Water

If you have no water supply in your home, it is important to find out if this is caused by your homes plumbing, or if there is a Scottish Water outage affecting the area.

  1. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  2. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing. If this does not occur, then check the Scottish Waters website for information, or give them a call.
  3. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water and the approximate timeframe that they expect your service to be disrupted.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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