Broxburn Water: Tips, Hardness & Supplier

Looking to find out more about Broxburn water? In this guide, you will find out who handles the Broxburn water supply and wastewater services, in addition to dealing with Broxburn's water hardness and other handy tips.


Broxburn Water Supplier

Broxburn's water is supplied by one company, Scottish Water. Here is the main Broxburn water supplier contact:

Broxburn Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Broxburn sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Where does Broxburn water come from?

Water can be provided from various sources, stretching from boreholes and wells to rivers and lakes. The majority of Scotlands water is sourced from local lochs and reservoirs. Due to them being topped up by rain (almost continuously), very little water comes from underground sources such as aquifers.

Water Rates Broxburn

Residential properties in the UK have two forms of rates - metered, and unmetered. Homes that have metered Broxburn water rates may have an account number that starts with MC (Metered Customer) or UC (Unmetered Customer) on their bill. Most bills for metered homes will also display the meter number itself.

If you don't have a water bill or it is unclear from the bill what your meter status is, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, you must give your supplier regular water meter readings. As your supplier will bill you according to your exact usage, not informing your supplier of your usage will result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead of this. The rateable value uses several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Broxburn residents are being charged result in an average water bill of around £396 per year. This amount combines both sewerage costs and water supply.

If you would like further help in understanding your water rates, then this guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

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Broxburn Water Hardness

Water hardness ratings in the UK range anywhere from very hard to soft, depending on the area you live in. What dictates how hard a water rates, is the value of dissolved minerals within it. As a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. Broxburn's water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in Broxburn?

Definitely! As with the vast majority of the UK, Broxburn water meets very high standards. It is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored Broxburn water quality at 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.

If you notice mild changes to Broxburn's water quality,this could be due to the following:

  1. Seasonal changes in your waters source or its mineral composition will subtly change your waters taste.
  2. Plumbing such as taps, pipes repair work or replacements can pass on metallic, salty or rubbery hints.
  3. Chlorination is used to safely eliminate harmful bacterial build-ups.

If you feel that your water may no longer be safe to consume or has deteriorated in quality, you should contact Scottish Water.

Broxburn Water Problems

Broxburn water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Broxburn property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Scottish Water website and either call them or request a callback.
  2. If you are out and about, call or message Scottish Water on social media (Twitter, Instagram, Facebook).

Broxburn No Water

If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Scottish Water outage impacting Broxburn.

  1. Check the "Contact Us" or "Report problems" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours if they have the same issue. If they don't you may need to contact a plumber, as the issue could relate to your home's plumbing.
  3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing. If it doesn't, contact Scottish Water.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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