Cambuslang Water: Your Supplier, Rates & Hardness

Cambuslang held in hands with a blue running tap on the left and coins floating in the background

If you just moved and have some Cambuslang water questions, you will be able to find who handles the Cambuslang water supply as well as wastewater services in the information below. Additionally, we will cover how to identify the type of rates that apply to your home, and what you should do if you encounter a water problem.


Cambuslang Water Supplier

Cambuslang water is supplied by one company, Scottish Water. Here is the main Cambuslang water supplier contact:

Cambuslang Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Cambuslang sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Water Rates Cambuslang

The type of water rates applied to Cambuslang homes will vary depending on if the property has a water meter or not. If you can check a water bill, this would usually display a meter serial number for homes with water meters. Some suppliers also indicate meter presence by starting the account number with MC for metered customers, and UC for unmetered customers. If you are able to find a meter serial number or your account starts with MC, this would mean that your home has a water meter. Having a water meter means that it is very important that you provide your supplier with regular meter readings so that they can bill you according to your exact usage, and avoid estimated bills.

If you don't have a bill available to check, you may also be able to find a water meter by checking next to your water stop tap (usually in the kitchen or garage), or it could also be in the garden of your home.

Homes that don't have a water meter will have the rateable value of the home instead. The rateable value considers several factors, such as your property's size, its location, and the availability of locale services to create an estimated usage value for the property, which is then applied to your bill.

The average water rates Cambuslang residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

If you feel that being billed according to your homes exact usage will be more beneficial to you, read through our complete water meters guide to understand their benefits further, and how you can get one installed for free.

Interested in reducing your monthly bill? Then our simple water rates guide is the just thing for you.

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Cambuslang Water Hardness

Cambuslang water hardness is rated as soft. This is a good thing for your home, as soft water is more effective at cleaning tasks such as cleaning clothes or dishes, can help to reduce your energy bill and is much less prone to limescale accumulation in comparison to homes in harder water areas. While rainwater itself starts as relatively soft, water hardness can change as it progresses through the water cycle and picks up more minerals. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap.

Can you drink the water in Cambuslang?

Yes! You can drink the water in Cambuslang. You can rest assured that Cambuslang water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cambuslang tap water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Cambuslang tap water to make it safe to drink.

If you notice a change in taste or smell of Cambuslang water this may be due to one of the following reasons:

  1. Chlorination - is used in safe volumes to ensure hygiene throughout the pipe network by eliminating bacterial presences.
  2. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints. If for example, you have recently had a water pipe repair or replacement, the introduction of this new material could change the flavour of your water.
  3. Seasonal changes - in water characteristics can add water with an earthy smell or taste.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Cambuslang Water Problems

The water problems that you could potentially encounter can come in various forms, stretching from burst pipes, leaks, failed water supply or even flooding. Do you know what you would do if you encountered such a problem? If not read through these next few points in addition to familiarizing yourself with your supplier's website to make sure that you know what to do to get your home back on track.

If you notice a water leak or flooding outside your Cambuslang property, you need to do one of the following:

  1. If you aren't at home, reach out to Scottish Water on social media or give them a call.
  2. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and find emergency contact information if appropriate.

Cambuslang No Water

If you have no water supply in your home, it is important to find out if this is related to your homes plumbing, or if there is a Scottish Water outage affecting the area.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water and the approximate timeframe that they expect your service to be disrupted.
  2. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  3. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing. If this does not occur, then check the Scottish Waters website for information, or give them a call.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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