Cumbernauld Water: Hardness, Water Rates & Supply Info

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If you just moved and have some Cumbernauld water questions, you will be able to find who handles the Cumbernauld water supply as well as wastewater services in the information below. Additionally, we have information about Cumbernauld water hardness so that you can enjoy quality tap water in your home.

Cumbernauld Water Supplier

Cumbernauld water is supplied by one company, Scottish Water. Here is the main Cumbernauld water supplier contact:

Cumbernauld Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Cumbernauld sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Water Rates Cumbernauld

Water rates in Cumbernauld will vary depending on whether your home has a water meter or not. You can easily find out whether your Cumbernauld property is metered by taking a look at your water bill. Homes with metered Cumbernauld water rates will have a meter number listed on their water bills. If you do not have a bill do hand, you can take a look around your property for a water meter. This is often located either outside in the garden, or next to the water stop tap.

Homes that are not metered won't have water rates, but they will have the rateable value of the home instead. The rateable value part of your Cumbernauld water rates will have been determined by the local council in the 90s and will probably not have changed since then. This rate is subject to review every 5 years and takes into consideration factors such as property size, and the availability of local supplies.

The average water rates Cumbernauld residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Cumbernauld Water Hardness

Cumbernauld water hardness is rated as soft. While rainwater itself starts as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap. Having a soft water rating means that your energy bills will be more efficient, and your water will be more effective at tasks such as washing clothes or dishes in comparison to homes in harder water areas.

Can you drink the water in Cumbernauld?

Yes! You can drink the water in Cumbernauld. You can rest assured that Cumbernauld water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cumbernauld tap water quality at 99.96% in overall mean zonal compliance. This means that your water is safe to drink, and it is not necessary to filter or boil Cumbernauld tap water to make it safer to drink.

If you notice a change in taste or smell of Cumbernauld water this may be due to one of the following reasons:

  1. Chlorination - a way to ensure hygiene throughout the pipe network. The volume of chlorine in the water system is closely monitored at all times and is harmless to health.
  2. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes - in water characteristics can add water with an earthy smell or taste.

If you have concerns about your water quality or experience frequent changes in your waters attributes, you should not hesitate to contact Scottish Water.

Cumbernauld Water Problems

Cumbernauld water problems could include anything from burst water mains or flooding to even having no water in your home. This is why it is important to make sure you know what to do and who to contact if you encounter a water problem.

If you notice a water leak or flooding outside your Cumbernauld property, you should do one of the following:

  1. If you are out and about, call or tweet at Scottish Water.
  2. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form. If the leak is excessive or dangerous, you should contact them on an emergency line.

Cumbernauld No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting Cumbernauld.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they do, then this is likely a Scottish Water outage rather than to do with your properties plumbing.
  3. Check that your stop tap is open. If this is in the closed position, this would prevent water from flowing to your taps
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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