Falkirk Water: Contact, Prices, Water Hardness Information

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Have you have just recently moved and you're not 100% sure how water works in Falkirk, you will be able to find who takes care of the Falkirk water supply as well as wastewater and sewerage services in the water information below. Furthermore, we have some helpful tips on how to deal with Falkirk water hardness so that you can enjoy quality tap water in your home.

Falkirk Water Supplier

Falkirk water is supplied by one water company and that is Scottish Water. Here is the main Falkirk water supplier contact:

Falkirk Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 0778 778 24/7

Falkirk sewerage and wastewater is handled by Scottish Water as well and for this reason the contact details are the same.

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Water Rates Falkirk

The rates you pay for your water depend on whether your home has a water mete or not. You can find out whether your Falkirk water rates are metered or not by looking at your water bill. Homes with metered Falkirk water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

Homes that aren't metered will have the rateable value of the home instead of this. The rateable value part of your Falkirk water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Falkirk residents are being charged result in an average water bill of around £439 a year. This amount combines both sewerage costs and water supply.

If you want to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Falkirk Water Hardness

Falkirk water hardness is rated as soft. While rainwater itself starts out as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap.

Can you drink the water in Falkirk?

Yes! You can drink the water in Falkirk. You can rest assured that Falkirk water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Falkirk tap water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Falkirk tap water to make it safe to drink.

If you notice a change in taste or smell of Falkirk water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes - in water characteristics can add water with an earthy smell or taste.
  3. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Falkirk Water Problems

Falkirk water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Falkirk property, you need to do one of the following:

  1. If you are out and about, call or tweet at Scottish Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "report a leak" section of Scottish Water and fill out the online form.

Falkirk No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting Falkirk.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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