Glasgow Water: Quality, Rates & Supply Info

glasgow next to flowing tap water

If you just moved and have some Glasgow water questions, you will be able to find who handles the Glasgow water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Glasgow water hardness so that you can enjoy quality tap water in your home.


Glasgow Water Supplier

Glasgow water is supplied by one water company. Here are the main Glasgow water supplier contact details:

Glasgow Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 0778 778 24/7

Glasgow sewerage and wastewater is handled by Scottish Water as well and for this reason the contact details are the same.

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Water Rates Glasgow

Water rates in Glasgow depend on whether your home has a water meter or not. You can easily find out whether your Glasgow water rates are metered or not by looking at your water bill. Homes with metered Glasgow water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Glasgow water rates will have been determined by the local council in the 90s and will probably not have changed since then.

The average water rates Glasgow residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Glasgow Water Hardness

Glasgow water hardness is rated as soft. While rainwater itself starts out as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap.

Can you drink the water in Glasgow?

Yes! You can drink the water in Glasgow. You can rest assured that Glasgow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Glasgow tap water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Glasgow tap water to make it safe to drink.

If you notice a change in taste or smell of Glasgow water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes - in water characteristics can add water with an earthy smell or taste.
  3. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Glasgow Water Problems

Glasgow water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Glasgow property, you need to do one of the following:

  1. If you are out and about, call or tweet at Scottish Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer, go to the "report a leak" section of Scottish Water and fill out the online form.

Glasgow No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting Glasgow.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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