Glenrothes Water: Rates, Hardness & Supply Info

Glenrothes between a location marker and a golden tap

If you just moved and have some Glenrothes water questions, you will be able to find who handles the Glenrothes water supply as well as wastewater services in the information below. Additionally, we have information about Glenrothes water quality and supplier contact details.


Glenrothes Water Supplier

Glenrothes water is supplied by one company, Scottish Water. Here is the main Glenrothes water supplier contact:

Glenrothes Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Glenrothes sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Water Rates Glenrothes

The water rates in your Glenrothes home will depend on whether your home has a water meter or not. If you have a water bill available, a property with metered water rates would display a meter number on this document. If you do not have a bill available, you may be able to find a meter by taking a look next to your water stop tap, or outside in the garden. Having a meter would also mean that your home has metered water rates.

Homes that are not metered won't have this, but they will have the rateable value of the home in their place. The rateable value part of your Glenrothes water rates will have been determined by the local council in the 90s and are unlikely to have changed significantly since then.

The average water rates Glenrothes residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Glenrothes Water Hardness

Glenrothes water hardness is rated as soft. While rainwater itself starts as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap. Having soft water means that your energy bills will be more efficient, your water will be more effective at tasks such as washing clothes or dishes, and your home will be less likely to experience limescale build-up around taps and sinks in comparison to homes in hard water areas.

Can you drink the water in Glenrothes?

Yes! You can drink the water in Glenrothes. The UK Drinking Water Inspectorate has scored Glenrothes tap water quality at 99.96% in overall mean zonal compliance, meaning that your water is of very high quality and is safe to drink. It is not necessary to boil or filter Glenrothes tap water to make it potable.

If you notice a change in taste or smell of Glenrothes water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene and prevent harmful bacteria accumulating throughout the pipe network.
  2. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes - in water characteristics can add water with an earthy smell or taste.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Glenrothes Water Problems

Water problems in Glenrothes could come in various forms, from burst water mains or flooding to your water supply failing. This is why you should take the time to make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Glenrothes property, you should do one of the following:

  1. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form.
  2. If you are out and about, call or tweet at Scottish Water, specifying the nature of the issue and its location.

Glenrothes No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage affecting Glenrothes.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water. This section will list any known issues or ongoing repairs that could affect your water supply.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open. If it is in the closed position, turning it to the open position will allow for water to resume flowing to your taps.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Scottish Water for assistance, as this suggests a failure of supply.

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