Paisley Water: Rates, Contact, Water Quality Info - Selectra

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If you have just recently moved and you're not 100% sure how water works in Paisley, you will be able to find who takes care of the Paisley water supply as well as wastewater services in the water information below. Furthermore, we have some helpful tips on how to deal with Paisley water hardness so that you can enjoy quality tap water in your home.


Paisley Water Supplier

Paisley water is supplied by one water company and that is Scottish Water. Here is the main Paisley water supplier contact:

Paisley Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 0778 778 24/7

Paisley sewerage and wastewater is handled by Scottish Water as well and for this reason the contact details are the same.

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Water Rates Paisley

The rates you pay for your water depend on whether your home has a water meter or not. You can find out very easily whether your Paisley water rates are metered or not by looking at a water bill you may have somewhere in the property. Homes with metered Paisley water rates will have a meter number listed on one of your water bills.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

Homes that do not have a water meter will have the rateable value of the home instead. The rateable value part of your Paisley water rates will have been determined by the local council in the 1990s and will probably not have changed since then.

The average water rates Paisley residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Paisley Water Hardness

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Paisley?

Yes! it's perfectly safe to drink the water in Paisley. No need to panic! even though the water hardness may suggest differently, but Paisley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Paisley water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. There is no need to boil or filter your Paisley water to make it drinkable.

If you notice a change in taste or smell of Paisley water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes - in water characteristics can add water with an earthy smell or taste.
  3. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Paisley Water Problems

Paisley water problems can include anything from no water in your home, a burst water pipe or even flooding in your local area. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Paisley property, you need to do one of the following:

  1. If you are out and about, call or tweet at Scottish Water depending on whether the issue relates to drinking water or wastewater.
  2. If you are near a computer tablet, go to the "report a leak" section of Scottish Water and fill out the online form.

Paisley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting Paisley.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a drop, contact Scottish Water for assistance.

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