St Andrews Water: Supplier, Meters & Problems
Uncertain about your St Andrews water supply? This simple guide will cover everything you need to get started! If you are unsure who your water services are provided by if you have water meters, or how to troubleshoot water problems read on to find out along with other handy tips.
St Andrews Water Supplier
St Andrews's water is supplied by one company, Scottish Water. Here is the main St Andrews water supplier contact:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Scottish Water | 0800 077 8778 | 24/7 |
St Andrews sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.
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Where does St Andrews water come from?
Water can be provided from various sources, stretching from boreholes and wells to rivers and lakes. The majority of Scotlands water is sourced from local lochs and reservoirs. Due to them being topped up by rain (almost continuously), very little water comes from underground sources such as aquifers.
Water Rates St Andrews
St Andrews water rates vary depending on if the home is equipped with a water meter. One way to find out if your St Andrews water rates are metered is by taking a look at your water bill. Homes with metered water rates will have a meter number listed on their bill. If you can't find this, the account number may start with MC for metered customers, or UC for unmetered customers.
If you don't have a bill, you may also be able to find a water meter by searching around your property. These would usually be located near the stop tap in the kitchen or garage, or the garden within a small box set into the ground.
If your property has a water meter, it is important to provide regular water meter readings so that your water supply can supply you with accurate bills. This can be easily done by calling, logging into your account, or using your suppliers app.
Homes that are not metered will have the rateable value of the home instead. This value uses basic property data to create an estimated water consumption volume, which in turn is used to create your water bill.
Feel that estimated bills aren't a good fit for you, or interested in getting a water meter? Take a read through Selectra's essential guide to water meters to learn more about how they work, and if they are the right choice for your home.
The average water rates St Andrews residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.
Our guide to water rates will also give you some great tips on how to lower your expenditure and better understand your bills.
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St Andrews Water Hardness
The water hardness rating is a measurement of the value of dissolved minerals present within an areas water supply. The higher the value of minerals such as magnesium and calcium within your water, the harder its rating will be, and the less effective it will be for household use. Though when water enters the water cycle as rain it is quite soft, this can change as it permeates through the earth and rocks, picking up minerals as it flows.
The good news for you, is that St Andrews's water hardness rating is soft. This means that your home will be less prone to experiencing limescale accumulation, your appliances will be more efficient, and your energy bills can be less in comparison with homes in hard water areas.
Can you drink the water in St Andrews?
Definitely! As with the vast majority of the UK, St Andrews water meets very high standards, and it is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored St Andrews water quality at a great 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.
Mild changes in taste or smell of St Andrews are usually not cause for concern, such as in the following instances:
- Chlorination is used to eliminate harmful contaminants. This is harmless to health, and does not affect your waters safety.
- Seasonal changes such as where your water has come from or how it has filtered through the earth can imbue your water with varying flavours.
- Plumbing such as taps and pipes repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you are concerned that it may no longer be safe to consume, you should contact Scottish Water.
St Andrews Water Problems
Water problems can come in many forms. It is important that you know what to do and who to contact should you be affected by disruptions.
If you notice a water leak or flooding outside your St Andrews property, you need to do one of the following:
- If you aren't at home, reach out to Scottish Water on Twitter, Facebook, Instagram or give them a call.
- If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form. Additionally, you can check out what known issues there may be in the area, and find emergency contact information
St Andrews No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting St Andrews.
- Check the "Contact Us" or "Report problems" sections of the Scottish Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you. If they do, then this suggests that a water outage may be affecting the area. If they don't you may need to contact a plumber, as the issue could relate to your home's plumbing.
- Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing.
If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Scottish Water for assistance.