Dorking Water: Supplier, Hardness & Quality

Looking to find out more about Dorking water? Then you have come to the right place! In this guide, you will find out who handles the Dorking water supply and wastewater services, how to deal with Dorking's water hardness and other handy tips so that you can enjoy quality tap water in your home.

Dorking Water Supplier

Dorking water is supplied by one water company, SES Water. Here are the contact details for your Dorking water supplier:

Dorking sewerage and wastewater is handled by a seperate company, Thames Water. Here are Dorking sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Dorking water come from?

85% of SES's water comes from underground aquifers sourced from the chalky regions of the North Downs, or the greensand deposits of greensand to the south of the Downs. The rest of the water comes from SES's reservoir at Bough Beech. The water from both of these sources are closely monitored and filtered in order to ensure that it is of a safe and high quality before it reaches your home.

Water Rates Dorking

Residential properties generally have two forms of rates - metered, and unmetered. Homes that have metered Dorking water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Dorking residents are being charged result in an average water bill of around £374 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

Dorking Water Hardness

Water hardness is essentially a measurement of the value of dissolved minerals present in your water. The higher the mineral value is, the harder the water rating will be, and which will lessen its general effectiveness. Though water enters the water cycle as rain, which is quite soft, it will pick up minerals of varying volume as it filters through rocks and rivers.

The good news, is that Dorking water hardness is rated as medium. This means that you should not see strong limescale build-ups or the deterioration of appliances. It may, however, be beneficial to purchase products that focus on water softening properties to further minimize this risk, and to use an acidic sanitiser on areas that are usually prone to limescale, such as taps and sinks.

Can you drink the water in Dorking?

Yes! Dorking's' water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Dorking water quality at 99.96% in overall mean zonal compliance, meaning that your water meets all legal requirements, and it is not necessary to boil or filter Dorking water to make it potable.

If your waters taste or smell has changed, this may be due to one of the following reasons:

1. Plumbing such as pipe or taps repairs and replacements can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
2. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
3. Seasonal changes in water characteristics can infuse Dorking water with an earthy smell or taste. As the source of your water changes throughout the year, so too will it's mineral composition, affecting its taste.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact SES Water.

Dorking Water Problems

Dorking's water problems can come in many forms, ranging from a burst water main or flooding or even having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Dorking property, you need to do one of the following:

1. If you are out and about, call send SES Water a message over Twitter, Facebook or Instagram.
2. If you are near a computer, go to the "report a leak" section of the SES Water website and fill out the online form.

Dorking No Water

Having no water in your home could relate to either an internal plumbing issue within your home, or it could be an SES Water outage. Here is what you can do to determine which it may be, and what your next steps are.

1. Check the "In Your Area" sections of the SES Water website for any information explaining why you have no water, and when you can expect your supply to resume.
2. Ask your neighbours whether they have the same issue as you. If they don't, then you may need a plumber, as the issue is unlikely to be caused by SES Water
3. Check that your stop tap is open. This would need to be in an open position to allow for water to flow.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

If there is no cold water, not even a trickle, contact SES Water for assistance.

Dorking Water Discolouration

If the water in your home is discoloured, the issue might be a SES Water issue impacting Dorking.

1. Changes to the colour of the water in Dorking may happen after a burst pipe has been repaired
2. Or, SES Water could have been carrying out upgrade work on the pipes in Dorking
3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear

If there is no improvement after trying this, you can contact SES Water for assistance.