East Grinstead Water: Rates, Contact, Water Quality Info
If you just moved and have some East Grinstead water questions, you will be able to find who handles the East Grinstead water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with East Grinstead water hardness so that you can enjoy quality tap water in your home.
East Grinstead Water Supplier
East Grinstead Water is supplied by one water company, South East Water. Here are the contact details for your East Grinstead water supplier:
Water Company | Phone Number | Opening Times |
---|---|---|
South East Water | 0333 000 0001 | Mon-Fri 8am-7pm, Sat 8am-1pm |
East Grinstead sewerage and wastewater is handled by Thames Water/Southern Water. Here are East Grinstead sewerage and wastewater contact details:
Water Company | Phone Number | Opening Times |
---|---|---|
Southern Water | 0330 303 0368 | Mon-Fri 7am-9pm, Sat & Sun 7:30am-10:30pm |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Water Rates East Grinstead
Water rates in East Grinstead depend on whether your home has a water meter or not. You can easily find out whether your East Grinstead water rates are metered or not by looking at your water bill. Homes with metered East Grinstead water rates will have a meter number listed on their water bills.
Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your East Grinstead water rates will have been determined by the local council in the 90s and will probably not have changed much since then.
If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.
If you want to read more about water meters? check out Selectra's essential guide to water meters.
The average water rates East Grinstead residents are being charged result in an average water bill of around £210 a year. This amount combines both water supply and sewerage costs.
If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.
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East Grinstead Water Hardness
East Grinstead water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in East Grinstead Water's supply area, East Grinstead water picks up minerals, such as magnesium or calcium, on the way to your tap.
Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.
Can you drink the water in East Grinstead?
Yes! you can drink the water in East Grinstead. You can rest assured that East Grinstead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored East Grinstead water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter East Grinstead water to make it potable.
If you notice a change in taste or smell of East Grinstead water this may be due to one of the following reasons:
- Chlorination - a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes in water characteristics can infuse East Grinstead water with an earthy smell or taste.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South East Water.
East Grinstead Water Problems
East Grinstead water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your East Grinstead property, you need to do one of the following:
- If you are out and about, call or tweet South East Water
- If you are near a computer, go to the "report a leak" section of South East Water and fill out the online form.
East Grinstead No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South East Water outage impacting East Grinstead.
- Check the "In Your Area" sections of the South East Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact South East Water for assistance.
East Grinstead Water Discolouration
If the water in your home is discoloured, the issue might be a South East Water issue impacting East Grinstead.
- Changes to the colour of the water in East Grinstead may happen after a burst pipe has been repaired
- Or, South East Water could have been carrying out upgrade work on the pipes in East Grinstead
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
If there is no improvement after trying this, you can contact South East Water for assistance.