Hastings Water: Water Supplier, Quality & Help - Selectra

Hastings floating on hands under running water

If you just moved and have some Hastings water questions, you will be able to find who handles the Hastings water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Hastings water hardness so that you can enjoy quality tap water in your home.


Hastings Water Supplier

Hastings Water is supplied by one water company, Southern Water. Here are the contact details for your Hastings water supplier:

Hastings Water Supply Contact
Water Company Phone Number Opening Times
Southern Water 0330 303 0277 Mon-Fri 8am-7pm, Sat 8.30am-2pm

Hastings sewerage and wastewater is handled by the same company, Southern Water. Here are Hastings sewerage and wastewater contact details:

Hastings Wastewater Contact
Water Company Phone Number Opening Times
Southern Water 0330 303 0368 Mon-Fri 7am-9pm, Sat-Sun 7.30am-10.30pm

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Hastings

Water rates in Hastings will depend on if your home has a water meter or not. You can find out if your Hastings water rates are metered by having a look at your water bill. Homes with metered Hastings water rates will have a meter number listed on their water bills.

Homes that aren't metered won't have this, but they will have the rateable value of the home in its place. The rateable value part of your Hastings water rates will have been determined by the local council in the 90s and is unlikely to have changed much since then.

If you've recently moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If you would like to learn more about water meters check out Selectra's useful guide to water meters.

The average water rates Hastings residents are being charged result in an average water bill of around £418 a year. This amount combines both water supply and sewerage costs.

If you want to make a saving on your water bill then this handy guide to water rates in the UK will give you some handy tips & tricks to help lower your water bill.

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Hastings Water Hardness

Hastings water hardness is rated as Soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Hastings Water's supply area, Hastings's water picks up minerals, such as magnesium or calcium, on the way to your tap.

Hastings water's Soft rating means that the soft water in your home has a lower chance of scaling in kettles, sinks, dishwashers and loos.

Can you drink the water in Hastings?

Yes! You can drink the water in Hastings without the need for concern. You can rest assured that Hastings water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Hastings water quality a 99.96% in overall mean zonal compliance, meaning that your water is very safe to drink. It is not necessary to boil or filter Hastings water to make it potable.

If you notice a change in taste or smell of Hastings water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Hastings water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Southern Water.

Hastings Water Problems

Hastings water problems can include anything from a burst water main or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Hastings property, you need to do one of the following:

  1. If you are out and about, call or tweet Southern Water
  2. If you are near a computer, go to the "Report a leak" section of Southern Water and either check their map for any known issues or call them to query further.

Hastings No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Southern Water outage impacting Hastings.

  1. Check the "Problems in my area" section of the Southern Water website to check if there are any known reasons why you have no water, further steps you can take, and their contact number if necessary.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Southern Water for assistance.

Hastings Water Discolouration

If the water in your home is discoloured, the issue might be a Southern Water issue impacting Hastings.

  1. Changes to the colour of the water in Hastings may happen after a burst pipe has been repaired
  2. Or, Southern Water could have been carrying out upgrade work on the pipes in Hastings
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear

If there is no improvement after trying this, you can contact Southern Water for assistance.

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