Haywards Heath Water: Your Supplier & Contact Info
If you just moved and have some Haywards Heath water questions, you will be able to find who handles Haywards Heath's water supply as well as wastewater services in the information below. Additionally, we have tips on what to do if you encounter water supply problems, and how to find out what rates apply to your property.
Haywards Heath Water Supplier
Haywards Heath Water is supplied by one water company, South East Water. Here are the contact details for your Haywards Heath water supplier:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| South East Water | 0333 000 0001 | Mon-Fri 8am-7pm, Sat 8am-1pm |
Haywards Heath sewerage and wastewater is handled by Southern Water. Here are Haywards Heath's sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Southern Water | 0330 303 0368 | Mon-Fri 7am-9pm, Sat & Sun 7:30am-10:30pm |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Haywards Heath water come from?
The majority of the water that South East Water provides to homes comes from underground chalk aquifers. This is supplemented with surface water sources such as rivers and streams.
Water Rates Haywards Heath
Water rates in Haywards Heath will vary depending on whether your home has a water meter. You can find out whether your Haywards Heath water rates are metered or not by taking a look at your water bill. Homes with metered Haywards Heath water rates will have a meter number listed on their water bills.
If you've just moved in or you don't have a bill handy, a water meter would usually be located either next to your water stop tap, or outside in the garden. Having a water meter would mean that your home is charged via water rates.
Homes that are not metered won't have meter rates, but they will have the rateable value of the home instead. The rateable value part of your Haywards Heath water rates will have been determined by the local council in the 90s and is unlikely to have changed much since then.
If you want to read more about water meters? check out Selectra's essential guide to water meters.
The average water rates Haywards Heath residents are being charged result in an average water bill of around £418 a year. This amount combines both water supply and sewerage costs.
If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.
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Haywards Heath Water Hardness
Haywards Heath's water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in South Eastern Water's supply area, Haywards Heath water picks up minerals, such as magnesium or calcium, on the way to your tap.
Haywards Heath water hardness rating means that the soft water in your home will help to make your energy bills more efficient and be more effective at tasks such as washing clothes or dishes when compared to homes in hard water areas.
Can you drink the water in Haywards Heath?
Yes! You can drink the water in Haywards Heath. The UK Drinking Water Inspectorate has scored Haywards Heath's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to further boil or filter Haywards Heath's water in order to make it potable.
If you notice mild changes in the taste or smell of Haywards Heath's water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to limit bacterial presence in your water supply.
- Seasonal changes in water characteristics can infuse Haywards Heath's water with an earthy smell or taste. This is particularly notable in the autumn and winter months, when the source of your water may change.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South East Water.
Haywards Heath No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South East Water outage impacting Haywards Heath.
- Check the "In Your Area" sections of the South East Water website for any information explaining why you have no water. This section will highlight any known issues or existing works that may disrupt your supply temporarily.
- Check that your stop tap is open.
- Ask your neighbours whether they have the same issue as you.
If you have no water is it only no cold water or also no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact South East Water for assistance.
Haywards Heath Water Problems
Haywards Heath water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Haywards Heath property, you need to do one of the following:
- If you are out and about, call or tweet South East Water.
- If you are near a computer, go to the "report a leak" section of South East Water and fill out the online form.
Haywards Heath Water Discolouration
If the water in your home is discoloured, the issue might be a South East Water issue impacting Haywards Heath.
- Changes to the colour of the water in Haywards Heath may happen after a burst pipe has been repaired.
- Or, South East Water could have been carrying out upgrade work on the pipes in Haywards Heath.
- Water Discolouration is not harmful and can often be cleared by running the cold water taps until the water becomes clear.
If there is no improvement after trying this, you can contact South East Water for assistance.