Kidlington Water: Hardness, Supplier & Info

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Curious to find out more about Kidlington water? In this guide, you will find out who handles the Kidlington water supply and wastewater services, how to deal with Kidlington's water hardness and find other handy tips on how to get the most out of the water in your home.

Kidlington Water Supplier

Kidlington water is supplied by one water company, Thames Water. Here are the contact details for your Kidlington water supplier:

Kidlington Water Supply Contact
Water Company Phone Number Opening Times
Thames Water 0800 980 8800 Mon-Fri 8am-8pm, Sat 8am-6pm

Kidlington sewerage and wastewater is handled by the same company. Here are Kidlington sewerage and wastewater contact details:

Kidlington Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Kidlington water come from?

Thames Water sources its water supply from a combination of rivers and aquifers. Around 70% of the total supply comes from river and surface water sources in the Thames Valley, while the remaining 30% is sourced from underground aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.

Water Rates Kidlington

Your water rates will be either metered, or unmetered. You can find out which your Kidlington home has by looking for a meter number on your water bill. If you can't find that, then it could also be worth checking the account number, as if this starts with MC, then you are a metered customer, or UC for unmetered customer.

You may also be able to find a water meters near the water stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If your property has a water meter, you should provide regular water meter readings to your supplier so that your bills are accurate.

Homes that are not metered will have a rateable value of the home instead. This value is based on the property size, the availability of local services and other data to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Kidlington residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.

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Kidlington Water Hardness

The water in Kidlington is rated as very hard water. This means that your water contains very high concentrations of dissolved minerals. As such, your water will lead to limescale accumulation on surfaces such as taps and sinks, can potentially lead to the deterioration of water-using appliances, and will generally be less efficient than soft water households. Here are a few simple things you can do to counter water hardness:

  1. Clothing - Liquid detergents should be used over powder detergents. Additionally, you should clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Wipe down the drum thoroughly afterwards.
  2. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  3. Kettles - Do not overfill your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  4. Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.

Can you drink the water in Kidlington?

Yes! you can drink the water in Kidlington. The UK Drinking Water Inspectorate has scored Kidlington water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Kidlington water to make it potable.

If you notice a change in taste or smell of Kidlington water this may be due to one of the following reasons:

  1. Seasonal changes such as where your water has come from or how it has filtered through the earth can imbue your water with varying flavours.
  2. Chlorination is used to eliminate harmful contaminants. This is harmless to health and does not affect your waters safety.
  3. Plumbing such as taps and pipes repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have queries about your water's quality or feel that it may not be safe to use, you should not hesitate to contact Thames Water.

Kidlington Water Problems

Kidlington water problems can come in a multitude of forms, stretching from burst water pipes, flooding, inconsistent supply to having no water supply in your home. If you notice a water problem outside your Kidlington property, you should do the following:

  1. If you are near a computer, head over to the "Contact Us" section of the Thames Water website and call them, or request a callback at a time that suits you.
  2. If you are out and about, you can message Thames Water on social media (Twitter, Instagram, Facebook), or even WhatsApp.

Kidlington Water Discolouration

If the water in your home is discoloured, the issue might be a Thames Water issue impacting Kidlington.

  1. Changes to the colour of the water in Kidlington may happen after a burst pipe has been repaired
  2. Thames Water could have been carrying out upgrade work on the pipes in Kidlington.
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
  4. If there is no improvement after trying this, you can contact Thames Water for assistance.

Kidlington No Water

If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Thames Water outage impacting Kidlington.

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Thames Water for assistance.

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