Royal Tunbridge Wells Water: Contact, Rates, Water Hardness Info - Selectra

Water drops from a blue tap next to Royal Tunbridge Wells

Have you have just recently moved and you're not 100% sure how water works in Royal Tunbridge Wells, you will be able to find who takes care of the Royal Tunbridge Wells water supply as well as wastewater and sewerage services in the water information below. Furthermore, we have some helpful tips on how to deal with Royal Tunbridge Wells water hardness so that you can enjoy quality tap water in your home.


Royal Tunbridge Wells Water Supplier

Royal Tunbridge Wells Water is supplied by one water company, South East Water. Here are the contact details for your Royal Tunbridge Wells water supplier:

Royal Tunbridge Wells Water Supply Contact
Water Company Phone Number Opening Times
South East Water 0333 000 0001 Mon-Fri 8am-7pm, Sat 8am-1pm

Royal Tunbridge Wells sewerage and wastewater is handled by Southern Water. Here are Royal Tunbridge Wells sewerage and wastewater contact details:

Royal Tunbridge Wells Wastewater Contact
Water Company Phone Number Opening Times
Southern Water 0330 303 0368 Mon-Fri 7am-9pm, Sat & Sun 7:30am-10:30pm

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Royal Tunbridge Wells

The rates you pay for your water depend on whether your home has a water mete or not. You can find out whether your Royal Tunbridge Wells water rates are metered or not by looking at your water bill. Homes with metered Royal Tunbridge Wells water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

Homes that aren't metered will have the rateable value of the home instead of this. The rateable value part of your Royal Tunbridge Wells water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Royal Tunbridge Wells residents are being charged result in an average water bill of around £210 a year. This amount combines both sewerage costs and water supply.

If you want to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Royal Tunbridge Wells Water Hardness

Royal Tunbridge Wells water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Royal Tunbridge Wells.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Royal Tunbridge Wells?

Yes! you can drink the water in Royal Tunbridge Wells. It is not necessary to boil or filter Royal Tunbridge Wells water to make it potable. You can rest assured that Royal Tunbridge Wells water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Royal Tunbridge Wells water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice a change in taste or smell of Royal Tunbridge Wells water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Royal Tunbridge Wells water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South East Water.

Royal Tunbridge Wells Water Problems

Royal Tunbridge Wells water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Royal Tunbridge Wells property, you need to do one of the following:

  1. If you are out and about, call or tweet South East Water
  2. If you are near a computer, go to the "report a leak" section of South East Water and fill out the online form.

Royal Tunbridge Wells No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South East Water outage impacting Royal Tunbridge Wells.

  1. Check the "In Your Area" sections of the South East Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact South East Water for assistance.

Royal Tunbridge Wells Water Discolouration

If the water in your home is discoloured, the issue might be a South East Water issue impacting Royal Tunbridge Wells.

  1. Changes to the colour of the water in Royal Tunbridge Wells may happen after a burst pipe has been repaired
  2. Or, South East Water could have been carrying out upgrade work on the pipes in Royal Tunbridge Wells
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact South East Water for assistance.

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