Slough Water: Prices, Contact, Water Quality Info - Selectra

Flowing water from an open tap next to Slough

Have you recently moved into a new property in the Slough area and have some questions regarding everything water related, you will be able to find who handles the Slough water supply as well as wastewater and sewerage services in the information below. Additionally, we have some great advice on how to deal with Slough water hardness so that you can enjoy top quality tap water in your new home.


Slough Water Supplier

Water in Slough is supplied by only one company, Thames Water. Down below are the contact details for your water supplier in Slough:

Slough Water Supply Contact
Water Company Phone Number Opening Times
Thames Water 0800 980 8800 Mon-Fri 8am-8pm, Sat 8am-6pm

Sewerage and wastewater in Slough is handled by the same company. Here are Slough sewerage and wastewater contact details:

Slough Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Slough

Water rates in Slough can depend on two things. Does your property have a water meter? You can easily find out whether your water rates are metered or not by looking at a water bill you may have. Homes with a water meter will have a meter number listed on their water bills.

Homes that do not use a water meter, you will pay a flat rate, the rateable value of the home instead. The rateable value part of your water prices will have been determined by the local Slough council in the 90s and will probably remain the same.

If you've just moved in and you don't have a bill handy, Simply look outside your house or in the front/back garden for a meter. Sometimes the meter may be located inside your property near to the stop tap.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Slough residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Slough Water Hardness

Slough water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and toilets. There are ways to mitigate hard water furring or scaling in Slough.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Slough?

Yes! you can drink the water in Slough. You can rest assured that Slough water meets high standards making it safe to drink despite being rated as Hard Water. The UK Drinking Water Inspectorate has scored Slough water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice a change in taste or smell of Slough water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Slough water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Thames Water.

Slough Water Problems

Water problems in Slough can include multiple things from a burst water pipe or flooding in the area. This is why you should know who to contact regarding emergencies with your water supply.

If you notice a water leak or flooding outside your Slough property, you need to do one of the following:

  1. If you are not in the property, call or tweet Thames Water
  2. If you are near a computer, go to the "report a leak" section of Thames Water and fill out their online form.

Slough No Water

If you have no water in your home, you need to find out if the issue is to do with your plumbing or a Thames Water outage impacting the Slough area.

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your plumbing or heating and not the water company

    If there is no cold water, not even a trickle, contact Thames Water for assistance.

Slough Water Discolouration

If the water in your home is discoloured, the issue might be a Thames Water issue impacting the area of Slough.

  1. Changes to the colour of the water in Slough may happen after a burst pipe has been repaired
  2. Or, Thames Water could have been carrying out upgrade work on the pipes in Slough
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Thames Water for assistance.

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