South Hayling Water: Meters, Rates & Info

If you are trying to find out more about your South Hayling water supply, then this is the perfect guide for you. The information below discusses who your water and wastewater services are provided by, along with covering other handy details such as how to identify if you have a water meter, and what types of water rates apply to your home.

South Hayling Water Supplier

South Hayling Water is supplied by one water company, Portsmouth Water. Here are the contact details for your South Hayling water supplier:

South Hayling sewerage and wastewater is handled by a seperate company, Southern Water. Here are South Hayling's sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does South Hayling water come from?

At around 85%, the majority of the water provided in the Portsmouth Water catchment area comes from the chalk aquifers of the South Downs area. The remaining 15% comes from the River Itchen.

Water Rates South Hayling

Your water rates will be either metered, or unmetered. You can find out which your South Hayling home has by looking for a meter number on your water bill. The account number may also start with MC (Metered Customers) or UC (Unmetered Customers).

You may also be able to find a water meter by searching around your property. This would be located near the water stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If your property has a water meter, you must provide regular water meter readings so that your water supplier can accurately bill you.

Homes that are not metered will have a rateable value of the home instead. This value is based on the property size, the availability of local services and other data to create an estimated consumption value of your home, which is then used to generate your bill.

Selectra's guide to water meters will help you learn more about how your meters work.

The average water rates South Hayling residents are being charged result in an average water bill of around £418 a year. This amount combines both water supply and sewerage costs.

South Hayling Water Hardness

South Hayling's water hardness is rated as very hard water. While rainwater itself is soft, water hardness can change through the water cycle. Simply put, the more minerals your water contains, the harder it will be rated. South Hayling water's hard rating means that the water in your home is likely to lead to scaling in kettles, sinks, dishwashers and toilets. Here are some things you can do to mitigate hard water furring or scaling.

1. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
2. Kettles - Avoid overfilling your kettle. Clean your kettle by half-filling it and adding two tablespoons of white vinegar, leave it for four hours to loosen scale build-up.
3. Clothing - Liquid detergents should be used rather than powder detergents. Additionally, you should clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Wipe down the drum thoroughly afterwards.
4. Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.

Can you drink the water in South Hayling?

Yes! The UK Drinking Water Inspectorate has scored South Hayling's water quality a great 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter your water to make it potable.

If you notice a change in taste or smell of South Hayling's water this may be due to one of the following reasons:

1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to eliminate any potentially harmful bacteria within the system.
2. Plumbing such as pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
3. Seasonal changes in water characteristics can infuse South Hayling's water with an earthy smell or taste.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Portsmouth Water.

South Hayling Water Problems

South Hayling water problems can include anything from burst water mains or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your South Hayling property, you need to do one of the following:

1. If you are out and about, you can reach out to your supplies on social media via Twitter, Facebook or Instagram, or call Portsmouth Water or Southern Water for wastewater.
2. If you are near a computer, go to the "Help" section of Portsmouth Water to use their troubleshooting guide, give them a call, or request a callback.

South Hayling Water Discolouration

If the water in your home is discoloured, the issue might be a Portsmouth Water issue impacting South Hayling.

1. Changes to the colour of the water in South Hayling may happen after a burst pipe has been repaired
2. Or, Portsmouth Water could have been carrying out upgrade work on the pipes in South Hayling
3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear

If there is no improvement after trying this, you can contact Portsmouth Water for assistance.

South Hayling No Water

If you have no water in your home, before calling you need to find out if the issue is to do with your home plumbing or a Portsmouth Water outage impacting South Hayling.

1. Check the "Contact Us" or "Report problems" sections of the Portsmouth Water website for any information explaining why you have no water, and the expected time of service resumption.
2. Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your homes plumbing, and you may need to contact a plumber.
3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.

If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Portsmouth Water for assistance.