Tadley Water: Hardness, Quality & Info

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Looking to find out more about Tadley water? Then you have come to the right place! In this guide, you will find out who handles the Tadley water supply and wastewater services, how to deal with Tadley's water hardness and find other handy tips so that you can better enjoy quality tap water in your home.

Tadley Water Supplier

Tadley water is supplied by one water company, Thames Water. Here are the contact details for your Tadley water supplier:

Tadley Water Supply Contact
Water Company Phone Number Opening Times
Thames Water 0800 980 8800 Mon-Fri 8am-8pm, Sat 8am-6pm

Tadley sewerage and wastewater is handled by the same company. Here are Tadley sewerage and wastewater contact details:

Tadley Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Tadley water come from?

Thames Water sources its water supply from a combination of rivers and aquifers. Around 70% of the total supply comes from river and surface water sources in the Thames Valley, while the remaining 30% is sourced from underground aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.

Water Rates Tadley

The type of water rates that apply to your Tadley home will vary depending on you have a water meter or not. You can find out which you have by taking a look at a water bill. Homes that have metered water rates will display a meter number, or the account number will start with UC for unmetered customers or MC for metered customers.

If you don't have a water bill, you may be able to find a water meter by searching around your property. These would be located near the stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If your property has a water meter, it is very important to provide water meter readings so that your water supplier can accurately bill you.

Homes that are not metered will have a rateable value of the home instead. This value is based on the property size, the availability of local services and other data to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Tadley water residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.

If you would like to learn more about water meters or water rates, then our water meter and water rates guides will help you to get started.

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Tadley Water Hardness

The water in Tadley is rated as very hard water. This means that your water contains very high concentrations of dissolved minerals. As such, your water will lead to limescale accumulation on surfaces such as taps and sinks, can potentially lead to the deterioration of water-using appliances, and will generally be less efficient than soft water households. Here are a few simple things you can do to counter water hardness:

  1. Baths, sinks and toilets - Clean these areas with acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.
  2. Kettles - Do not overfill your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  4. Clothing - Liquid detergents should be used rather than powder detergents. You should also clean your washing machine by adding baking soda and white vinegar into the drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards to remove any residue.

Can you drink the water in Tadley?

Definitely! As with the vast majority of the UK, Tadley water meets very high standards. It is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored Tadley water quality at 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.

If you notice a change in taste or smell of Tadley water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network, but can leave a mild clorinated taste in your water.
  2. Plumbing can change the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water characteristics and mineral values can give water an earthy smell or taste.

If you have queries about your water's quality or feel that it may not be safe to use, you should not hesitate to contact Thames Water.

Tadley Water Problems

Tadley water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Tadley property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Thames Water website and either call them or request a callback.
  2. If you are out and about, call or message Thames Water on social media (Twitter, Instagram, Facebook).

Tadley No Water

If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Thames Water outage impacting Tadley.

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Thames Water for assistance.

Tadley Water Discolouration

If the water in your home is discoloured, the issue might be a Thames Water issue impacting Tadley.

  1. Changes to the colour of the water in Tadley may happen after a burst pipe has been repaired
  2. Thames Water could have been carrying out upgrade work on the pipes in Tadley.
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
  4. If there is no improvement after trying this, you can contact Thames Water for assistance.

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