Woking Water: Company, Prices, Contact, Water hardness - Selectra

Water drop from an open tap next to Woking

Have you recently moved and have some Woking water questions, you will be able to find who handles the Woking water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Woking water hardness so that you can enjoy quality tap water in your home.


Woking Water Supplier

Woking Water is supplied by one water company, Affinity Water. Here are the contact details for your Woking water supplier:

Woking Water Supply Contact
Water Company Phone Number Opening Times
Metered Supply 0345 357 2401 Mon to Fri 8am to 6pm, Sat 8am to 2pm Unmetered Supply 0345 357 2402 Mon to Fri 8am to 6pm, Sat 8am to 2pm

Woking sewerage and wastewater is handled by Thames Water. Here are Woking sewerage and wastewater contact details:

Woking Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.

Ad

Water Rates Woking

Water rates in Woking all depend on whether your home has a water meter or not. You can easily find out whether your Woking water rates are metered or not by looking at your water bill. Homes with metered Woking water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Woking water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Woking residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.

Ad

Woking Water Hardness

Woking water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Woking.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Woking?

Yes! you can drink the water in Woking. Woking water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Woking water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Woking water to make it potable.

If you notice a change in taste or smell of Woking water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Woking water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Affinity Water.

Woking Water Problems

Woking water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Woking property, you need to do one of the following:

  1. If you are out and about, call or tweet Affinity Water
  2. If you are near a computer, go to the "report a leak" section of Affinity Water and fill out the online form.

Woking No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Affinity Water outage impacting Woking.

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Affinity Water for assistance.

Woking Water Discolouration

If the water in your home is discoloured, the issue might be a Affinity Water issue impacting Woking.

  1. Changes to the colour of the water in Woking may happen after a burst pipe has been repaired
  2. Or, Affinity Water could have been carrying out upgrade work on the pipes in Woking
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Affinity Water for assistance.

Updated on

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.