Worthing Water: Company, Prices, Contact, Water hardness - Selectra

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Recently moved to Worthing and have some questions about your water supply? You will be able to find who looks after the Worthing water supply as well as sewerage services in the information below. In addition, we have helpful tips on how to deal with Worthing water hardness so that you can enjoy top quality tap water in your home.


Worthing Water Supplier

Worthing Water is supplied by one water company, Southern Water. Here are the contact details for your Worthing water supplier:

Worthing Water Supply Contact
Water Company Phone Number Opening Times
Southern Water 0330 303 0277 Mon-Fri 8am-7pm, Sat 8am-2:30pm

Worthing sewerage and wastewater is handled by the same company as your water supply, Southern Water. Here are Worthing sewerage and wastewater contact details:

Worthing Wastewater Contact
Water Company Phone Number Opening Times
Southern Water 0330 303 0368 Mon-Fri 7am-9pm, Sat & Sun 7:30am-10:30pm, 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Worthing

Water rates in Worthing depend on whether your home has a water meter or not. You can easily find out whether your Worthing water rates are metered or not by looking at a water bill you may have in the property. Homes with metered Worthing water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

Homes that do not have a water meter will instead have something called the rateable value of the home instead. The rateable value part of your Worthing water rates will have been determined by the local council in the 1990s and will probably remain the same.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Worthing residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Worthing Water Hardness

Worthing water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Worthing.

Hard water is also not as effective at cleaning clothes, dishes, glassware and even you!

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Worthing?

Yes! Water in Worthing is perfectly safe to enjoy. Worthing water meets the highest standards to make the water safe to drink. It is not necessary to boil or filter Worthing water. The UK Drinking Water Inspectorate has scored Worthing water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice any changes in taste or smell of Worthing water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Worthing water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Southern Water.

Worthing Water Problems

Worthing water problems can include anything from a no water in your home, a bust water pipe or possibly local flooding in your area. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Worthing property, you need to do one of the following:

  1. If you are out and about, call or tweet Southern Water
  2. If you are near a computer, go to the "report a leak" section of Southern Water and fill out the online form.

Worthing No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing, central heating or a Southern Water outage impacting Worthing.

  1. Check the "In Your Area" sections of the Southern Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing or central heating and not the water company

    If there is no cold water, not even a drop anywhere in the house, contact Southern Water for further assistance.

Worthing Water Discolouration

If the water in your home is discoloured, the issue might be a Southern Water issue impacting Worthing.

  1. Changes to the colour of the water in Worthing may happen after a burst pipe has been repaired
  2. Or, Southern Water could have been carrying out upgrade work on the pipes in Worthing
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Southern Water for assistance.

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