Bodmin Water: Moving, Info & Supplier

Have you recently moved to Bodmin? Unsure of where to get started with your Bodmin water supply? Then this is the guide for you! In this guide, we will cover who your Bodmin water and wastewater suppliers are, how to identify the types of meters and rates in your home, and what you should do if you experience water issues.


Bodmin Water Supplier

Bodmin water is supplied by one water company, South West Water. Here are the contact details for your Bodmin water supplier:

Bodmin Water Supply Contact
Water Company Phone Number Opening Times
South West Water 0344 246 1010 Mon-Fri 8am-6pm, Sat 9am-1pm

Bodmin sewerage and wastewater is handled by the same company. Here are Bodmin sewerage and wastewater contact details:

Bodmin Wastewater Contact
Water Company Phone Number Opening Times
South West Water 0344 346 2020 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Bodmin water come from?

The majority of South West Waters supply comes from reservoirs and rivers within their coverage area. The remaining 10% is sourced from a combination of boreholes, wells and natural springs.

Water Rates Bodmin

The form of water rates that apply to Bodmin homes vary depending on if they are metered or not. You can find this out by looking at a water bill. Homes that have metered water rates will display a meter number, the account number could also start with UC for unmetered customers or MC for metered customers.

No bill to hand? Check around your home to see if you can find a water meter. These should be located either in a small box in the ground in your garden or in the vicinity of the water stop tap. If you find a water meter in either of these locations or your bill confirms meter presence, then your home will have metered rates, and you should give your water provider regular water meter readings so that they can bill you accurately.

Homes that are not metered will have a rateable value instead. This uses factors such as property size, location, and the availability of local services to create an estimated usage value that is then applied to your bill.

The average water rates Bodmin water residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.

If you are interested in learning more about these points, then our water meter and water rates guides will go into further details and provide you with the information you need.

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Bodmin Water Hardness

Bodmin water hardness is rated as soft. Soft water is the ideal hardness rating for domestic properties, as it means that your home will be less likely to experience significant limescale accumulation, your appliances should last longer, and your bills will be more efficient in comparison to homes in hard water areas.

Can you drink the water in Bodmin?

Absolutely! You can drink the water in Bodmin without the need for additional filtration within the home, or boiling your water to make it potable. The UK Drinking Water Inspectorate has scored Bodmin water quality a 99.96% in overall mean zonal compliance, meaning that your water meets and exceeds all legal safety and quality requirements.

Mild changes to water quality are usually not cause for concern, such as in the following instances:

  1. Chlorination in mild volumes helps to ensure your waters safety, without posing a risk to health.
  2. Plumbing such as taps, pipes and their repair can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water quality such as its varying mineral content or source location may subtly influence your waters flavour.

If you would like to learn more about where your water comes from, you should not hesitate to contact South West Water or take a browse their website.

Bodmin Water Problems

Nobody enjoys having water problems, but sooner or later it is likely that an issue will occur. It is important that you know what to do, and who to contact when this happens. If you notice a water leak or flooding outside your Bodmin property, you need to do one of the following:

  1. Give South West Water a message on Facebook or Twitter (available 24/7), or give them a call.
  2. If you are near a computer, go to the "report a leak" section of the South West Water website and fill out the online form. There is also a section to view active incidents, which will list any known instances and the estimated service resumption time.

Bodmin No Water

If you have no water in your home, before calling your supplier you need to find out if the issue is caused by your plumbing or if it is due to a supplier outage impacting Bodmin.

  1. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.
  2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage, and so contacting your water supplier is also your next step.
  3. Check the FAQ or "Report an issue" section of the South West Water website.
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact South West Water for assistance.

Bodmin Water Discolouration

If the water in your home is discoloured, the issue might be a South West Water issue impacting Bodmin.

  1. Changes to the colour of the water in Bodmin may happen after a burst pipe has been repaired
  2. Or, South West Water could have been carrying out upgrade work on the pipes in Bodmin
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact South West Water for assistance.

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