Bridgewater Water: Supplier, Meters & Billing Info

If you just moved or have some Bridgewater water questions, you will be able to find out who handles the Bridgewater water supply as well as wastewater services in the information below. Additionally, we have information on where your water comes from, and what steps you need to take if you encounter a problem with your water.


Bridgewater Water Supplier

Bridgewater Water is supplied by one water company, Wessex Water. Here are the main Bridgewater water supplier contact details:

Bridgewater Water Supply Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 3600 Mon-Fri 8am-8pm, Sat 8am-2pm.

Bridgewater sewerage and wastewater is also handled by Wessex Water.

Bridgewater Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 4600 Mon-Fri 8am-6pm, or 24/7 for Emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Wessex Waters water come from?

80% of the water that Wessex Water provides to your home comes from underground aquifers, primarily in the Wiltshire and Dorset regions. The remaining 20% of their supply comes from 12 reservoirs that are fed by groundwater sources such as rivers and streams. The water from both sources goes through an extensive filtration and chlorination process in order to ensure that it is of the highest quality before it reaches your home.

Water Rates Bridgewater

Having a meter in your home will dictate the form of water charges that will apply to you. You can easily find out if your Bridgewater water rates are metered by looking at your water bill. Homes with metered Bridgewater water rates will have a meter number listed on their water bills. Alternately if you do not have a bill available, if you can find a water meter located in your garden or next to the stop tap, this would also suggest that you will be billed via metered rates.

Homes that are not metered will have a rateable value of the home instead. The rateable value part of your Bridgewater water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property, the area and the general condition and availability of local services. Find out more about water meters in this quick guide.

The average water rates Bridgewater water residents are being charged result in an average water bill of around £470 a year. This amount combines both water supply and sewerage costs.

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Bridgewater Water Hardness

Bridgewater water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Wessex Water's supply area, Bridgewater picks up minerals, such as magnesium or calcium, on the way to your tap.

Can you drink the water in Bridgewater?

Yes! You can drink the water in Bridgewater. The UK Drinking Water Inspectorate has scored the Bridgewater water quality a fantastic 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink, and it is not necessary to filter or boil your water in order to make it drinkable.

If you notice a change in taste or smell of Bridgewater Water this may be due to one of the following reasons:

  1. Seasonal changes in water characteristics can infuse Bridgewater water with an earthy smell or taste. This may be more noticeable in the winter and autumn seasons.
  2. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints.
  3. Chlorination is a safe way to ensure hygiene throughout the pipe network. The amount of chlorine in the network is always closely monitored, and does not pose a risk to health.

If you have concerns about your water's taste, smell or appearance, you should not hesitate to contact Wessex Water, who will provide further assistance.

Bridgewater Water Problems

Water problems in the Bridgewater area could include anything from burst water mains or even to having no water in your home. This is why you must know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Bridgewater property, you need to do one of the following:

  1. If you are out and about, call or tweet at Wessex Water.
  2. If you are near a computer, you can complete an online report form, or check the incident map on the Wessex Water website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.

Bridgewater No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Wessex Water outage impacting Bridgewater.

  1. Check the "Contact Us" or "Work in your area" sections of the Wessex Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Wessex Water for assistance.

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