Clevedon Water: Supplier, Rates & Moving

Have you recently moved home and would like to learn more about your Clevedon water and wastewater services? In this guide, you will find these answers along with tips on how to deal with Clevedon water hardness so that you can enjoy quality tap water in your home.


Clevedon Water Supplier

Clevedon Water is supplied by one water company, Bristol Water. Here are the contact details for your Clevedon water supplier:

Clevedon Water Supply Contact
Water Company Phone Number Opening Times
Bristol Water 0345 600 3600 Mon-Fri 8am-8pm, Sat 8am-2pm

Clevedon sewerage and wastewater is handled by Wessex Water. Here are Clevedon sewerage and wastewater contact details:

Clevedon Wastewater Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 4600 Mon-Fri 8am-6pm, 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Clevedon water come from?

The vast majority of the water that Bristol Water provides to Clevedon comes from surface water sources. These sources range from approximately 50% being drawn from Chew Valley Lake, Blagdon Lake, the Mendip Hills, Cheddar Reservoir and Barrow Gurney Reservoirs, while the remainder is transported from the River Severn via the Gloucester and Sharpness Canal. No matter how far your water has travelled or where it has come from, Bristol Water ensures that it is of great quality by the time it reaches your home by carrying out regular testing and applying thorough filtration and cleansing methods.

Water Rates Clevedon

Water rates in Clevedon will vary depending on if the property has a water meter or not. This can be easily found out by taking a look at a water bill. Homes that have metered water rates will have a meter number listed on their bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter. If your account number starts with MC (Metered Customer), this would suggest that you have a water meter.

Alternately if you do not have a bill available, you can check around your home to see if you can find a water meter. These would usually be located either in the garden of the property or in the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

Homes that are not metered won't have metered rates, but they will have a rateable value of the home instead. The rateable value part of your Clevedon water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

The average water rates Clevedon water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Check out these simple water meter and water rates guides to learn more about how your home is billed, and how you can start saving money on your water.

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Clevedon Water Hardness

Clevedon's water hardness is rated as hard water. The hardness rating of water varies from region to region and is based on the mineral values present within the water. Though rainwater is quite soft, as water filters through the earth is can pick up minerals such as magnesium or calcium. The more minerals that are within the water, the harder it will be, and the less effective it is for household use.

Clevedon water's hardness rating means that it will be beneficial to proactively take some steps to help lessen the likelihood of limescale accumulation and the deterioration of appliances. Here are a few examples of what you can do:

  1. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
  2. Clothing - Liquid detergents should be used over powder detergents due to them being generally more effective at resisting water hardness and preventing soap scum. Additionally, you should regularly clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.
  3. Baths, sinks and toilets - Be sure that you clean these areas with an acidic sanitiser often. This will help to reduce and slow the accumulation of limescale deposits.
  4. Kettles - Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.

Can you drink the water in Clevedon?

Yes! you can drink the water in Clevedon. The UK Drinking Water Inspectorate has scored Clevedon water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Clevedon water to make it potable.

If you notice a change in taste or smell of Clevedon water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Clevedon water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell, appearance or are concerned about its safety you should not hesitate to contact Bristol Water.

Clevedon Water Problems

Clevedon water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Clevedon property, you need to do one of the following:

  1. If you are out and about, call or contact Bristol Water on social media depending on whether the issue relates to drinking water or Wessex Water for wastewater.
  2. If you are near a computer, go to the "report a leak" section of Bristol Water and fill out the online form.

Clevedon No Water

If you have no water supply in your home, it is important to find out if this is related to your homes plumbing, or if there is a Bristol Water outage affecting the area.

  1. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  2. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing. If this does not occur, then check the Bristol Waters website for information, or give them a call.
  3. Check the "In Your Area" sections of the Bristol Water website for any information explaining why you have no water and the approximate timeframe that they expect your service to be disrupted.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Bristol Water for assistance.

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